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Ask HN: How do you process payments?

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Re: Ask HN: How do you process payments?

#162
post #155
post #106

Earlier quoted context omitted.

> PayPal isn’t a bank They are: https://www.quora.com/How-can-PayPal-function-without-a-bank... In the EU you either work with a bank or you need to be a bank to do what Paypal does. In the US not (yet).

In the US, are PayPal registered as a bank in the same way Wells Fargo are?

In EU they are. Dunno about the states. In the beginning they were not, that I know. But by now... I heard that even Google and Apple were interested in becoming banks (not sure if they followed up on that).

Re: Ask HN: How do you process payments?

#163
Several of my hospitality clients have started with Square. The CC fees are straight forward There are third-party partners who extend on the platform. (I'm looking for a simple option for invoices-statements without trying to compete as Online Bookkeeping service.)

Re: Ask HN: How do you process payments?

#164

I’m in the process of starting up a side business for my wife, making and selling physical goods. I’m in Sweden, and the go-to here is Klarna. They have their issues, but integration with WooCommerce was a breeze and people have come to expect Klarna as the default way to pay online.

There's also Billogram (in Sweden), I like them

Re: Ask HN: How do you process payments?

#165
post #157

Earlier quoted context omitted.

Founder of Chargebee here. Thanks for the feedback and this broken experience doesn't make sense. Will check with the team. We will take it up to fix it. Sorry!

Sounds good! Chargebee and Heroku are the 2 paid services that have saved us the most time. I'm a champion of your service. While I have your attention, some unsolicited feedback: Chargebee's core is great (and that's what we care most about), but a lot of the UX is kind of whacky and the new redesign of the Customer Portal and Signout flow was also a bit whacky and we won't be upgrading. Last thing, small pet-peeve…

Thank you. Noted. Shared feedback with the team to review the password policy. Could you please give some specific feedback on the UX for customer portal and signout flow? We can setup a 15 min zoom call with you to understand your challenges. I will reach out to you via email if that's OK with you.

Re: Ask HN: How do you process payments?

#166
post #157

We use Chargebee backed by Stripe. We've been quite happy with Chargebee overall and would recommend them. The only downside is their customer support is very bizarre sometimes and a bit frustrating. For example, they limit API access to my own (events) data to the last N months. I contacted and asked them to remove the restriction, and they said that wasn't possible because the data was "archived". I pointed out tha…

Founder of Chargebee here. Thanks for the feedback and this broken experience doesn't make sense. Will check with the team. We will take it up to fix it. Sorry!

Please clarify whether Chargebee supports custom hybrid plans (e.g., Per Seat + Usage models in Stripe terminology, which, correspondingly, would approximately be equal to a combination of Per Unit + Volume + Tiered models [1]). If Yes, please create or point to relevant documentation; if No, do you have plans for implementing such capability?

[1] https://www.chargebee.com/docs/plans.html#pricing-attributes

Re: Ask HN: How do you process payments?

#167
post #165

Earlier quoted context omitted.

Sounds good! Chargebee and Heroku are the 2 paid services that have saved us the most time. I'm a champion of your service. While I have your attention, some unsolicited feedback: Chargebee's core is great (and that's what we care most about), but a lot of the UX is kind of whacky and the new redesign of the Customer Portal and Signout flow was also a bit whacky and we won't be upgrading. Last thing, small pet-peeve…

Thank you. Noted. Shared feedback with the team to review the password policy. Could you please give some specific feedback on the UX for customer portal and signout flow? We can setup a 15 min zoom call with you to understand your challenges. I will reach out to you via email if that's OK with you.

For sure! Just emailed you.
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