Viewing profile — sjain

HappyFox is certainly a worthy alternative to Zendesk. Quoting Mashable.com: "Foursquare uses Zendesk, but other popular options include Get Satisfaction and the beautifully design…

The last thing I would really want to do is outsource customer service, esp. in the early years of business. I wrote a small piece on What Your Startup can Gain by Delivering Great…

It went to Facebook for permission and pressed "Don't Allow", it returned me back to your website with this message: "Okay. The Gushbot will be gathering your Facebook photos while…

While the product is derived from Helpdesk Pilot, a lot of things are different: Our target segment, product use case, pricing and delivery. Helpdesk Pilot is established as a depl…

The UI is done completely done in-house by our team. The idea with the design was to keep content always in focus and a lot of our own and customer experience in what works for a s…