Viewing profile — adilaijaz

Thanks a lot for being our customer Robert!

Fair usecase. The problem with supporting sales reps is that they need answers, not pointers to documentation. That subtle difference ends up making a significant difference in pro…

Sam is the AI Sales Engineer that reps invite to calls so they don't have to add an SE, just in case things get "technical"

Product conventions create an opinionated product; opinionated product creates user delight; user delight creates business success.

6 questions: - does value increase with usage? - does throttling usage reduce value? - does throttling usage go against your growth strategy? - is usage predictable for the custome…

I share some of my learnings from building Split: - why NRR is the most important SaaS metric - NRR decays with activation. - Quicker you activate, the higher your NRR - If you wan…

It's great to see companies building this category of products once they reach a certain scale where customer experience matters. Gatekeeper from Facebook, LiX from LinkedIn (where…