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SeerKlein

HN member
Joined
Fri, Jun 12, 2020, 3:41 PM UTC
HN karma
4
Public activity
8 items

About SeerKlein

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Recent public activity

  1. comment
    Comment #24294109

    I don't think that's what the article was getting at. Feeling guilty is the exact thing that you're supposed to avoid, if you want to help others. Instead, focus on the gratitude a…

  2. comment
    Comment #24293994

    I think that what you're saying about how skin color doesn't make you immune to adversity is true. I also think that they are trying to say that you shouldn't focus on guilt and in…

  3. comment
    Comment #24293960

    There certainly are more emotions. To add on to what you're saying, being thankful doesn't mean you're not guilty. However, it also doesn't imply guilt either.

  4. comment
    Comment #24285616

    This is what irked and continues to irk me about working in a customer support position. When I was going above and beyond for customers, customers would go out of their way to let…

  5. comment
    Comment #24285257

    I think you're on to something. I've been working for as a contractor for a big health insurance company and that seems to be the impression for the purpose of my job: "Get the cus…

  6. comment
    Comment #24283952

    Amen, I work in IT support and when I try to provide good customer service that is empathetic and customer-centric, which takes time, I get seen as worse than other agents who get …

  7. comment
    Comment #24265984

    Excellent read! I enrolled in my second bachelors for Computer Science because of Cal Newport's influence on me: Choose something that is valuable and get good at it (competence). …

  8. comment
    Comment #23500854

    I posted in the group. Can you invite me too?