New Macbook overheats in Hangouts and Skype, microphone input garbled

#1

Post by pmaxx » Sat, Jul 18, 2015, 4:02 PM UTC

New Macbook overheats in Hangouts and Skype, microphone input garbled
discussions.apple.com

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#2

Post by batou » Sat, Jul 18, 2015, 5:04 PM UTC

Sounds just like the 2011 i7 MBP I had or "the cockburner" as it was officially named.

Might be the CPU throttling due to heat. There is no active cooling system on the new MacBook by the looks so I reckon it's thermally managing itself by doing less causing other problems.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#3

Post by doe88 » Sat, Jul 18, 2015, 5:07 PM UTC

It would be interesting to know which browser(s) they are using for Hangouts and if they observe the same behavior in Safari if it's not the one used.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#4

Post by djhworld » Sat, Jul 18, 2015, 5:13 PM UTC

My 2011 MBP gets super hot when viewing Flash videos or browsing particularly javascript heavy websites, so it doesn't surprise me to hear that these things are struggling under the load.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#5

Post by eropple » Sat, Jul 18, 2015, 5:19 PM UTC

This is one of the reasons (along with a discrete GPU) that I stick exclusively to the 15" rMBP line. Yes, fans are unsexy and all that, but it's got two of them, they're very good and fairly quiet, and the shell is big enough to serve as a decent heat sink by itself.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#6

Post by savanaly » Sat, Jul 18, 2015, 5:24 PM UTC

This is a severe problem for me with my 15" MBP. Long meetings (heck, even short) with colleagues make it extremely hot to the touch (keyboard and frame) and destroy the battery. Same with streaming netflix or youtube videos. Microphone seems fine but not great quality.

It wasn't my decision to purchase this computer, it was my company's, but I'm very disappointed in its performance at simple two way audio video communication via hangouts and skype.

I'll add that it can also get extremely hot just from running a simple local node.js server and mongo database. Not sure how normal that is but they seem like they should be fine considering i have no incoming or outgoing traffic, it's just keeping the port open.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#7

Post by vinhboy » Sat, Jul 18, 2015, 5:25 PM UTC

Not sure why this is FP on HN right now, but if we're doing Apple Support this morning, then I just want to say that all of the Macbook Air I have owned had overheating issues after about 1 year. The fan starts going crazy and battery drains fast. The first time it happened I thought it was a fluke, but now it's annoying.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#8

Post by rayiner » Sat, Jul 18, 2015, 5:28 PM UTC

eropple wrote: post #5

This is one of the reasons (along with a discrete GPU) that I stick exclusively to the 15" rMBP line. Yes, fans are unsexy and all that, but it's got two of them, they're very good and fairly quiet, and the shell is big enough to serve as a decent heat sink by itself.

The 15" rMBP will apparently throttle if you load the CPU + discrete GPU at the same time. That said, I have no use for GPU, and I've been pretty impressed by how cool it stays given the thin profile and quad-core CPU.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#9

Post by jsjohnst » Sat, Jul 18, 2015, 5:29 PM UTC

Hangouts over taxes just about any machine, it's ridiculous. FCP exporting a 4k video uses less CPU than Hangouts does to show a choppy video feed.

Re: New Macbook overheats in Hangouts and Skype, microphone input garbled

#10

Post by LoSboccacc » Sat, Jul 18, 2015, 5:30 PM UTC

savanaly wrote: post #6

This is a severe problem for me with my 15" MBP. Long meetings (heck, even short) with colleagues make it extremely hot to the touch (keyboard and frame) and destroy the battery. Same with streaming netflix or youtube videos. Microphone seems fine but not great quality. It wasn't my decision to purchase this computer, it was my company's, but I'm very disappointed in its performance at simple two way audio video comm…

I guess it's what you get when all your customer focuses on your 'wireless battery duration' benchmark

macbook temperature envelop has been optimized for idleness way to long, even on MBPs. Mine (2015 first retina) gets unbelievably hot, especially since we got steam on mac it's running floored most of the time, but so far hasn't died.