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Why does Gmail hate my domain?

bitbin.de

1–10 of 149 posts

Re: Why does Gmail hate my domain?

#2
I'm very curious about that as well as I am thinking of moving my personal domains away from Gmail and it would really suck to start landing in spam simply on the basis of not being with a major mail provider.

I hope this story gets traction and someone on the Gmail team finds it and comments.

Re: Why does Gmail hate my domain?

#3
If the domain is bitbin.de and the mail server is hosted on the same server, it's probably Hetzner being scorched-earth for deliverability, just like any other major hosting provider will be. Email from AWS, Rackspace, Heroku etc. get a drastically higher starting spam score because people fire up servers there to spam.

Running the email through something like Amazon SES or Mandrill would probably be helpful. Both have generous free tiers.

Re: Why does Gmail hate my domain?

#4
post #3

If the domain is bitbin.de and the mail server is hosted on the same server, it's probably Hetzner being scorched-earth for deliverability, just like any other major hosting provider will be. Email from AWS, Rackspace, Heroku etc. get a drastically higher starting spam score because people fire up servers there to spam. Running the email through something like Amazon SES or Mandrill would probably be helpful. Both ha…

This seems to also be the case with DO, I setup a mail server on an instance there and can't escape people's spam boxes.

Re: Why does Gmail hate my domain?

#5
The problem might be the IP address of the mail server and not the domain. Where are you hosting the server? Is it is your personal server? If so, what is the ISP and is it a residential connection or a business connection? If it is hosted by someone else, what is their reputation as a source of spam.

Re: Why does Gmail hate my domain?

#6
That's all a bit presumptive and inflammatory for what amounts to pure speculation on the part of the author.

Google stands to lose a lot more from a potential PR disaster for burning former customers who move away from hosting than they do from trying to convert a tiny portion of users to a free mail hosting service.

Re: Why does Gmail hate my domain?

#7
post #3

If the domain is bitbin.de and the mail server is hosted on the same server, it's probably Hetzner being scorched-earth for deliverability, just like any other major hosting provider will be. Email from AWS, Rackspace, Heroku etc. get a drastically higher starting spam score because people fire up servers there to spam. Running the email through something like Amazon SES or Mandrill would probably be helpful. Both ha…

Amazon SES has a pretty poor set of IPs due to the issue you mentioned about firing up servers to send spam.

Mandrill is top notch, just like other professional email providers such as Mailgun and Sendgrid.

Re: Why does Gmail hate my domain?

#8
post #3

If the domain is bitbin.de and the mail server is hosted on the same server, it's probably Hetzner being scorched-earth for deliverability, just like any other major hosting provider will be. Email from AWS, Rackspace, Heroku etc. get a drastically higher starting spam score because people fire up servers there to spam. Running the email through something like Amazon SES or Mandrill would probably be helpful. Both ha…

This seems to also be the case with DO, I setup a mail server on an instance there and can't escape people's spam boxes.

FWIW, I am able to send mail effectively from my Linode box, (passing SPF and DKIM).

Re: Why does Gmail hate my domain?

#9
I send a LOT of emails each month (email newsletter business - yes, legit!) and ran into an separate but topically related and amusing problem recently.

My newsletters are aimed at developers, and one issue went out and was considered by Gmail to be a 'phishing' attempt. I couldn't figure it out. Several issues later, another one was picked up the same way and I figured it out.. In both issues, one of the items was linking to domains that looked a bit like this "www.0x10abcdef.com" (this is NOT the actual domain) - basically a domain that looked like a hexadecimal number. I ran numerous tests and Gmail always considered mails with links to domains like this to be phishing attempts.

I reported this as a bug (since nothing was wrong or reported with the domains in question, it was basically Gmail's filter being in error) but no idea if it was ever resolved.

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