GitHelp – Ask the authors
githelp.io
GitHelp – Ask the authors
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Re: GitHelp – Ask the authors
#2Hey there, Thanks for checking us out :)
We have multiple goals we want to achieve with GitHelp, the first one is helping busy open source maintainers to manage all the questions and support requests that comes to them from different sources like GitHub issues, Twitter, Mailing lists, StackOverflow, forums, or even requests for audio and video conversation in one place. You can think of it as ZenDesk for open source projects.
The other side of that is for the benefit of developers, by matching them with the best experts and increase their chance of getting the best answers they need as fast as possible. But we don't just depend on matching developers requests with experts. We think there's enough content on the internet from resources like Documentation, Tutorial sites, StackOverflow questions, and blogs that we can match your request with a content/link that can help you without nagging someone.
This beta version of GitHelp have the core of the product. Developers can create help requests and we match them with the open source maintainers and maintainers/hackers can reply.
What's next for GitHelp is the dashboard for maintainers to manage the all requests and collaborate on that, the matching with content, also the payment is coming up very soon. We focused on the Ruby community right now, but we'll expand to other communities soon like JavaScript. Please let us know what you think!
Re: GitHelp – Ask the authors
#3Hey there, Thanks for checking us out :) We have multiple goals we want to achieve with GitHelp, the first one is helping busy open source maintainers to manage all the questions and support requests that comes to them from different sources like GitHub issues, Twitter, Mailing lists, StackOverflow, forums, or even requests for audio and video conversation in one place. You can think of it as ZenDesk for open source…
> Hey there Product Hunt!
Wrong site! This might be why you're being downvoted.
Re: GitHelp – Ask the authors
#4Hey there, Thanks for checking us out :) We have multiple goals we want to achieve with GitHelp, the first one is helping busy open source maintainers to manage all the questions and support requests that comes to them from different sources like GitHub issues, Twitter, Mailing lists, StackOverflow, forums, or even requests for audio and video conversation in one place. You can think of it as ZenDesk for open source…
> Hey there Product Hunt! Wrong site! This might be why you're being downvoted.
Sorry about that!
Re: GitHelp – Ask the authors
#5"...before grating us any access..." *granting
Re: GitHelp – Ask the authors
#6"...before grating us any access..." *granting
Yeah, thank you :)
Re: GitHelp – Ask the authors
#7Since it was mentioned on the title, here's a tip
Don't sign up for the ZenDesk trial, unless you are sure of what is it about and that you want it.
You'll spend 10% of your time evaluating their product and 90% of the time dealing with their aggressive sales team and tactics
Re: GitHelp – Ask the authors
#8What's the difference to Stackoverflow? Code oriented help platform for developers sounds like Stackoverflow.
Edit: Finished googling ZenDesk. If I understand correctly then what you are doing is a platform independent ticket system for open-source developers? Then that's not what the title says.
Re: GitHelp – Ask the authors
#9It seems like your goal is to be a better search engine than Google, and focusing primarily on the command line.
What is the reason for a developer not wanting to type into a normal search engine a few keywords about a coding issue?
This concept just doesn't make sense to me: "Describe your problem in details with markdown supported. GitHelp will use your description to find you the most relevant content and resources to help you solve your problem instead of Googling."
Here is a suggestion, show us an example (with screenshots or a video) of a query or question using Google search and using GitHelp, then we can properly see the value of the service.
The "getting stuck" part is the most fun for me personally. It means I've hit a challenge that I've not faced before and have to do something thinking and research to solve it.
Re: GitHelp – Ask the authors
#10This service has been spamming developers, harvesting emails from open source repos and then emailing them, advertising the service. Really not cool.
Even though it looks like quite a cool service, honestly I wouldn't use them on principle.
Here's the email I received: http://i.imgur.com/Kf9Nv3F.png
