The story of a product built entirely in public
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Re: The story of a product built entirely in public
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#4Re: The story of a product built entirely in public
#5Haven't they been paying attention to all the venture-funded teams that do reach mass distribution but are shuttered because they can't find a way to be profitable? Even a distributed team has overhead ... the team members are covering it instead of the company. And eventually they'll want (deserve) at least a salary.
Re: The story of a product built entirely in public
#6"As a distributed team with no overhead, Helpful has the luxury of being able charge nothing — and if they can get mass distribution it won’t be hard to find channels of monetization." Haven't they been paying attention to all the venture-funded teams that do reach mass distribution but are shuttered because they can't find a way to be profitable? Even a distributed team has overhead ... the team members are covering…
If Helpful charged $x/mo and competed with other support tools on features and pricing, it could grow into a decent business. If it's a totally free, community owned (meaning customers can get involved in product direction) competitor to those existing companies, it has a much easier path to being a market leader. Once a product like this has huge distribution, the options for monetizing are plenty. (Build a marketplace of add ons, charge for premium features, etc)
Re: The story of a product built entirely in public
#7"As a distributed team with no overhead, Helpful has the luxury of being able charge nothing — and if they can get mass distribution it won’t be hard to find channels of monetization." Haven't they been paying attention to all the venture-funded teams that do reach mass distribution but are shuttered because they can't find a way to be profitable? Even a distributed team has overhead ... the team members are covering…
The goal is definitely to monetize -- the point is that they don't need to rush to monetize, so they can focus on growth right now. If Helpful charged $x/mo and competed with other support tools on features and pricing, it could grow into a decent business. If it's a totally free, community owned (meaning customers can get involved in product direction) competitor to those existing companies, it has a much easier pat…