My ISP has a poor service record. I made a tool to test how shitty it is

#1

Post by g4m8i7 » Fri, Feb 27, 2015, 2:04 AM UTC

My ISP has a poor service record. I made a tool to test how shitty it is
iscableoneshitty.com

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#2

Post by g4m8i7 » Fri, Feb 27, 2015, 2:04 AM UTC

EDIT: Well, this got more popular than I ever expected. Resizing the linode now. Should be back up soon.

After months of fighting with CableOne about speed and service problems, I decided to finally spice up my website dedicated to their poor service: www.iscableoneshitty.com

Now, instead of just saying "YES," it gives an actual representation of the quality of the connection to my house. The server pings my modem 5 times at the top of every minute. It takes the response times and averages them.

If the average response time is If the average response time is between 60 and 100ms, it reads "MOSTLY."

If the average response time is >100ms and If the average response time is >150ms, it reads "VERY YES."

I've distributed to friends and neighbors in the area, because almost every one in my town is on CableOne for lack of other choices, so they can check and see if at least someone else is having trouble.

I have thoughts of actually tracking the data and compiling monthly reports of downtime and slowness, I just haven't gotten around to that yet.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#3

Post by readme » Fri, Feb 27, 2015, 2:26 AM UTC

g4m8i7 wrote: post #2

EDIT: Well, this got more popular than I ever expected. Resizing the linode now. Should be back up soon. After months of fighting with CableOne about speed and service problems, I decided to finally spice up my website dedicated to their poor service: www.iscableoneshitty.com Now, instead of just saying "YES," it gives an actual representation of the quality of the connection to my house. The server pings my modem 5…

This could be expanded to include more companies. I think having a real time snapshot of the reliability of all companies would be cool.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#4

Post by [deleted] » Fri, Feb 27, 2015, 2:33 AM UTC

readme wrote: post #3

g4m8i7 wrote: post #2

EDIT: Well, this got more popular than I ever expected. Resizing the linode now. Should be back up soon. After months of fighting with CableOne about speed and service problems, I decided to finally spice up my website dedicated to their poor service: www.iscableoneshitty.com Now, instead of just saying "YES," it gives an actual representation of the quality of the connection to my house. The server pings my modem 5…

This could be expanded to include more companies. I think having a real time snapshot of the reliability of all companies would be cool.

[deleted]

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#5

Post by lwhalen » Fri, Feb 27, 2015, 2:35 AM UTC

readme wrote: post #3

g4m8i7 wrote: post #2

EDIT: Well, this got more popular than I ever expected. Resizing the linode now. Should be back up soon. After months of fighting with CableOne about speed and service problems, I decided to finally spice up my website dedicated to their poor service: www.iscableoneshitty.com Now, instead of just saying "YES," it gives an actual representation of the quality of the connection to my house. The server pings my modem 5…

This could be expanded to include more companies. I think having a real time snapshot of the reliability of all companies would be cool.

They have one. It's called www.internetpulse.com :-)

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#6

Post by falcolas » Fri, Feb 27, 2015, 2:37 AM UTC

It's more dramatic, and historically useful, to pipe the output from ping into Graphite, and keep a few months worth of data. Really shuts up the techs who come over and say everything's fine.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#7

Post by ademarre » Fri, Feb 27, 2015, 2:37 AM UTC

It would be helpful to see this graphed over time. Also, how do you rule out service quality problems at the server's end?

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#8

Post by fnordfnordfnord » Fri, Feb 27, 2015, 2:40 AM UTC

g4m8i7 wrote: post #2

EDIT: Well, this got more popular than I ever expected. Resizing the linode now. Should be back up soon. After months of fighting with CableOne about speed and service problems, I decided to finally spice up my website dedicated to their poor service: www.iscableoneshitty.com Now, instead of just saying "YES," it gives an actual representation of the quality of the connection to my house. The server pings my modem 5…

I was about to ask about a chart of the historical shittiness.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#9

Post by ajsharma » Fri, Feb 27, 2015, 2:43 AM UTC

falcolas wrote: post #6

It's more dramatic, and historically useful, to pipe the output from ping into Graphite, and keep a few months worth of data. Really shuts up the techs who come over and say everything's fine.

I dont suppose you have a tool that does this? I've been pondering building one, but I'd rather just skip to the part where I can start complaining about my service :p

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#10

Post by g4m8i7 » Fri, Feb 27, 2015, 2:44 AM UTC

ademarre wrote: post #7

It would be helpful to see this graphed over time. Also, how do you rule out service quality problems at the server's end?

Yeah, graphing is a thing I'll probably implement. It would be useful to use as a tool when fighting with them.

I currently don't account for that. I guess I could ping something always stable like 8.8.8.8 or something as a baseline to compare against.