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Couple 'fined' £100 for leaving a bad review

m.bbc.co.uk

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Re: Couple 'fined' £100 for leaving a bad review

#3
How did the proprietors ever think this was going to end well? The "victims" have been given airtime on the national breakfast TV show. Even if it is legal it wont take long for internet justice to ensue.

edit: actually, no need for internet justice, already there are 147 x 1 star reviews - the most recent stating "don't go there" and "lacking basic cleanliness"

Re: Couple 'fined' £100 for leaving a bad review

#4
The trip advisor page. http://www.tripadvisor.co.uk/Hotel_Review-g186332-d554701-Re...

There were 147 bad reviews before the story broke and these bad reviews are the majority.

I'm curious about the dupe detector not spotting duplicates.

https://news.ycombinator.com/item?id=8629113

https://news.ycombinator.com/item?id=8629117

Edit: this link is to the mobile site; one links to .com and the third links to .co.uk

Re: Couple 'fined' £100 for leaving a bad review

#5

=\ charging for a bad review is not going to increase your good reviews. It's like companies don't think before they pull this type of shit.

Many of these small hotel and B&B owners run their businesses as a hobby or retirement plan, which often doesn't quite pan out as the passive income scheme they were anticipating. They don't cope with the responsibilities that entail and can't compete with professional hoteliers who understand visitors slightly better, so they end up chasing the bottom end of the market (it's not unusual to see rooms offered for £10/pppn. The lowest I've seen is £7/pppn).

Re: Couple 'fined' £100 for leaving a bad review

#7

=\ charging for a bad review is not going to increase your good reviews. It's like companies don't think before they pull this type of shit.

Many of these small hotel and B&B owners run their businesses as a hobby or retirement plan, which often doesn't quite pan out as the passive income scheme they were anticipating. They don't cope with the responsibilities that entail and can't compete with professional hoteliers who understand visitors slightly better, so they end up chasing the bottom end of the market (it's not unusual to see rooms offered for £10/…

Unfortunately this is the truth

Most people underestimate the difficulties of a business/customer care, etc

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