I banned email at my startup
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I banned email at my startup
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Re: I banned email at my startup
#2aaand we’ve never been happier. =)
Re: I banned email at my startup
#3How do you manage official communications internally? Announcements, HR, etc?
Re: I banned email at my startup
#4How do you manage official communications internally? Announcements, HR, etc?
Slack is the main “channel” for all of that type of information. And/but, I would say, 80% of the time, it is a link to a longer post in hackpad with more details, and a request for comment.
Re: I banned email at my startup
#5The pain points you list about email are the same ones we're addressing with our startup MorphMail. Because email cant do everything we want it to, we end up using several tools. MorphMail is an attempt to make a tool that handles multiple use cases elegantly. Check it out at https://www.morphmail.com and get on the list to join our beta!
Re: I banned email at my startup
#6Disclaimer: I work for @thomasknoll.
This was a huge plus when I decided to join the company. I've never been more productive and less distracted. I get to focus on work, instead of a daily deluge of emails some of which inevitably get lost.
Another benefit of moving this all to Slack, for me, is that the team communicates way more transparently than I've seen at any other company. We're plugged into what is going on (if we want to be), and the politics of "who is on what email thread" essentially evaporates. I use private messages on slack sometimes for super-sensitive stuff, but that's only happened a few times since I came on board.
Biggest downside? It's gonna suck if I ever have to take a job at a company with entrenched email culture :-(.
Re: I banned email at my startup
#7The pain points you list about email are the same ones we're addressing with our startup MorphMail. Because email cant do everything we want it to, we end up using several tools. MorphMail is an attempt to make a tool that handles multiple use cases elegantly. Check it out at https://www.morphmail.com and get on the list to join our beta!
Thank you! Checking it out now.
Re: I banned email at my startup
#8How do you manage communication with people outside your company? Many of us are in roles that require us to communicate with people both internal and external to our organizations. Many of the external people I deal with would not be willing to use an additional tool just to communicate.
Re: I banned email at my startup
#9Interesting approach. How would you propose to interface with the rest of the world where not having email is about as strange as not having a fax was a decade ago?
- customers
- prospects
- end users
- recruiting
- registrars
- suppliers
I see that you're still doing 'email for external communications' but that's where the pain point lies for me, internal is manageable.
Re: I banned email at my startup
#10How do you manage communication with people outside your company? Many of us are in roles that require us to communicate with people both internal and external to our organizations. Many of the external people I deal with would not be willing to use an additional tool just to communicate.
Good point. And we do still use email for external communication. But, even on those messages that then require internal communication and decision making or any next-actions, we shift the communication over to slack/trello/hackpad to get the work done and then reply back externally.