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Our First $37,800 in Annual Recurring Revenue

churnbuster.io

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Re: Our First $37,800 in Annual Recurring Revenue

#3
Good to see an honest journey of a SaaS product.

Building a SaaS company that pays the bills normally takes much longer than you think[1]. Well done Andrew and keep going!

[1] Watch the slow ramp of death: http://businessofsoftware.org/2013/02/gail-goodman-constant-...

Re: Our First $37,800 in Annual Recurring Revenue

#5
Hey Andrew, this is a super nice product and you're doing an awesome job in the perseverance department. Unfortunately for you I'm not a stripe customer or I would have happily signed up. That $4K per month is definitely happening and after that who knows how far you can push this.

Have you considered teaming up with Stripe? They're nice guys and it looks as if you contribute considerable value to their product.

Re: Our First $37,800 in Annual Recurring Revenue

#6
There's no pricing information, and no link to pricing information available on the home page. I had to click "Free Trial" before there was a nav bar at the top I could click on.

With that being said, I love the idea of the product as it's a pain point for me. Unfortunately, I only have a handful of customers, so even the $20/m doesn't really make sense. It would be great to see a free plan for "up to" X customers, once you pass that threshold send me an email to upgrade my account.

As of right now I see it, I like it, I want it, but I can't justify it so it will be long forgotten by the time I'm ready to sign up. If I was able to sign up for a free plan today I would in a heartbeat, and would be happy to upgrade if I got an email remainder once I passed 25 customers.

Re: Our First $37,800 in Annual Recurring Revenue

#7

There's no pricing information, and no link to pricing information available on the home page. I had to click "Free Trial" before there was a nav bar at the top I could click on. With that being said, I love the idea of the product as it's a pain point for me. Unfortunately, I only have a handful of customers, so even the $20/m doesn't really make sense. It would be great to see a free plan for "up to" X customers, o…

Thanks for the feedback and sorry about the missing pricing link on the homepage. Definitely overdue to revamp the navigation and put a pricing link right up top there. I'll definitely chew on that free plan idea a bit.

Re: Our First $37,800 in Annual Recurring Revenue

#9

Good to see an honest journey of a SaaS product. Building a SaaS company that pays the bills normally takes much longer than you think[1]. Well done Andrew and keep going! [1] Watch the slow ramp of death: http://businessofsoftware.org/2013/02/gail-goodman-constant-...

> The product grew, but at a slower pace than I had envisioned

This is the single biggest piece of advice I wish I'd known before I made my failed attempts at products. It takes a long time. When you build your product, make sure you have an income or savings plan for the next 12 - 18 months.

Re: Our First $37,800 in Annual Recurring Revenue

#10
post #5

Hey Andrew, this is a super nice product and you're doing an awesome job in the perseverance department. Unfortunately for you I'm not a stripe customer or I would have happily signed up. That $4K per month is definitely happening and after that who knows how far you can push this. Have you considered teaming up with Stripe? They're nice guys and it looks as if you contribute considerable value to their product.

Hey Jacques. Thanks for the kind words! Stripe does include us on their integrations page and have been great about reaching out to Stripe Connect service operators like myself and asking what they can do to better support us. (It's been such a great platform to build on.) Now that I'm focusing on marketing more, I'll definitely reach out to them to share some ideas I've got. ;-)
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