DigitalOcean now asks for customers to upload photos of their ID via imgur

I'm an American with a BofA credit card living in Taiwan right now. I would expect that to trigger a check for this. But I signed up yesterday and haven't had to verify anything.

Also, it's worth noting that the process of ID verification is not uncommon for hosting companies. FDCServers is a big hosting company that requires all new accounts to provide ID verification. Of course you're free to blur out sensitive details, and they let you send the images directly to them instead of uploading to imgur, but it's a practice nonetheless.

In businesses with high fraud rates (like hosting), it's a good idea to require customers who are creating an account from an IP address more than 100+ miles from their billing zip code to provide ID. It will reduce your chargeback rate.

If you think it's bullshit, then flag it and move on.

"Fix you workflow."

"the sending in my ID the asking for another"

"still noting being able to sign up"

"There is now way"

"Maybee for a small blog"

"trying to compare to lindode"

And they have the cheek to suggest that DO have "a totally untrained offshore support center"?

We do occasionally ask customers who have set off our abuse filters to verify their accounts by emailing us scans of their ID. We agree that asking anyone for ID isn't an ideal situation, but unfortunately we deal with a large amount of abusive and fraudulent signups.