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Show HN: TripExpert – Professional Hotel Reviews

tripexpert.com

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Re: Show HN: TripExpert – Professional Hotel Reviews

#5

This is a great site and idea; much needed. Do you have an API? I work at a "sort of" OTA "start-up" (200+ mm visitors a year) and it would be nice to explore including these reviews on our site.

Yup, we've got an API. Shoot me an email at dann@tripexpert.com!

Re: Show HN: TripExpert – Professional Hotel Reviews

#6

Beautifully designed and very useful. I hope this is a big success! What's your background, how did you start this site?

My co-founder and I actually met at a hackathon a few years ago and worked on an early version of the site. It's very exciting to finally launch!

My co-founder Andrew is a lawyer-turned-developer. I'm a former tech journalist (Laptop Mag, The Verge).

Re: Show HN: TripExpert – Professional Hotel Reviews

#7
This is pretty cool. It seems like the search doesn't work that well for me, though. I first typed in "San Diego, CA" and got "no results matched." Only then did I realize that if I type "San Diego" and wait a few seconds (it took about 5 seconds), the autocomplete would populate. But it seems like the matching should be a little bit looser. I tried to find results for Maui, Hawaii, but couldn't figure out how (I entered "Maui" and waited and nothing popped up in the autocomplete, and then searched simply on that term and got no results).

Re: Show HN: TripExpert – Professional Hotel Reviews

#8
post #7

This is pretty cool. It seems like the search doesn't work that well for me, though. I first typed in "San Diego, CA" and got "no results matched." Only then did I realize that if I type "San Diego" and wait a few seconds (it took about 5 seconds), the autocomplete would populate. But it seems like the matching should be a little bit looser. I tried to find results for Maui, Hawaii, but couldn't figure out how (I ent…

Thanks for the feedback. We're definitely still working on perfecting the search, so this is helpful.

Re: Show HN: TripExpert – Professional Hotel Reviews

#9
post #6

Beautifully designed and very useful. I hope this is a big success! What's your background, how did you start this site?

My co-founder and I actually met at a hackathon a few years ago and worked on an early version of the site. It's very exciting to finally launch! My co-founder Andrew is a lawyer-turned-developer. I'm a former tech journalist (Laptop Mag, The Verge).

Who did the design? Also, a little usability tip: When a user clicks on "Price" to sort, I think most users expect to see the lowest price first. You have it sorted by highest price first. I would reverse that.

Also, I noticed the lowest price hotels often don't have a great score (around 60-70). Do you only list hotels that hit a certain score threshold (meaning, as a user, can I trust that no matter what hotel shows up in your listings, it means I can expect a good stay?) - or do I still need to be wary of the scores and avoid ones with low points?

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