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Square Pickup

squareup.com

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Re: Square Pickup

#2

Post by rpedela »

Is this kinda like GrubHub but more general? Or is it more about making it easy for businesses to take pickup orders on their websites?

Re: Square Pickup

#3

Post by dljsjr »

rpedela wrote: post #2

Is this kinda like GrubHub but more general? Or is it more about making it easy for businesses to take pickup orders on their websites?

GrubHub is a service that bolts on delivery to restaurants that may not normally deliver.

This is just a feature where Square-powered stores can offer customers the ability to place an order for a product remotely, and then be notified of when it's ready. At which point the customer can go to the physical storefront and pick up the item. There's no addition of delivery and it's not limited to food.

EDIT: Looks like GrubHub offers take-out services as well as delivery. I didn't know this because they aren't available in my city so I haven't kept up with them.

Re: Square Pickup

#5

Post by bri3d »

rpedela wrote: post #2

Is this kinda like GrubHub but more general? Or is it more about making it easy for businesses to take pickup orders on their websites?

From a quick read of the docs, it's just simple status management - basically a kitchen ticket tracker. Orders move from Pending to Accepted to Done and parties are notified along the way.

https://squareup.com/help/en-us/article/5227-accept-pickup-o...

The most interesting part to me was this:

"Square’s standard fee of 2.75% will be applied to the total amount of each pickup sale for a limited time, until July 1st, 2014. After this time, the fee will be 8% per pickup order."

Re: Square Pickup

#6

Post by smackfu »

bri3d wrote: post #5
rpedela wrote: post #2

Is this kinda like GrubHub but more general? Or is it more about making it easy for businesses to take pickup orders on their websites?

From a quick read of the docs, it's just simple status management - basically a kitchen ticket tracker. Orders move from Pending to Accepted to Done and parties are notified along the way. https://squareup.com/help/en-us/article/5227-accept-pickup-o... The most interesting part to me was this: "Square’s standard fee of 2.75% will be applied to the total amount of each pickup sale for a limited time, until July 1st, 2…

Steep, but this part sounds expensive:

"If an order isn't accepted within 2 minutes, a Square Team member will call you directly, so please keep a phone nearby."

I do think Square could better explain why this service is 8% while everything else they provide is included in the 2.75% normal rate.

Re: Square Pickup

#7

Post by smackfu »

rpedela wrote: post #2

Is this kinda like GrubHub but more general? Or is it more about making it easy for businesses to take pickup orders on their websites?

It seems like they currently have two products: Square Market, for online sellers, and the Square Reader, for retail point-of-sale. This product connects them, so you can use the online storefront to buy things that are delivered at the point-of-sale.
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