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Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

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Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#3
post #2

I feel like this should have just been worked into the original price, instead of having it seem like this whole time it was unsafe.

I agree. I'm a fan of "the price is the price," with all of the various overhead expenditures being factored into that price. There's not a line item for their app developers, nor a charge for their server hosting...

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#5
post #3
post #2

I feel like this should have just been worked into the original price, instead of having it seem like this whole time it was unsafe.

I agree. I'm a fan of "the price is the price," with all of the various overhead expenditures being factored into that price. There's not a line item for their app developers, nor a charge for their server hosting...

Agreed. Maybe I should offer a "free rides" app, but charge a gas fee, a driver fee, and an administrative fee.

It's not even clear exactly what this fee is supposed to be covering

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#6
post #5
post #3

Earlier quoted context omitted.

I agree. I'm a fan of "the price is the price," with all of the various overhead expenditures being factored into that price. There's not a line item for their app developers, nor a charge for their server hosting...

Agreed. Maybe I should offer a "free rides" app, but charge a gas fee, a driver fee, and an administrative fee. It's not even clear exactly what this fee is supposed to be covering

[deleted]

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#7
What if I want to opt-out of paying the "Safe Rides Fee", does that mean a car with three wheels will show up piloted by an unsavory character?

This is a really puzzling move by Uber. I would expect for their core brand promise to be safety, not an add-on fee.

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#8
post #2

I feel like this should have just been worked into the original price, instead of having it seem like this whole time it was unsafe.

Agreed. At the very least, this is poor wording.

"I'm going to opt not to have a safe ride."

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#9
post #2

I feel like this should have just been worked into the original price, instead of having it seem like this whole time it was unsafe.

Agreed. At the very least, this is poor wording. "I'm going to opt not to have a safe ride."

Right, can I opt out of that fee? There's a link to a new axe design trending on HN at the moment; how about I buy one of those and bring it with me to guarantee my own safety and opt out of that dollar fee?

Line-iteming a fee feels like it opens it up to negotiation.

Re: Uber adds $1 “Safe Rides Fee” to UberX rides for background checks, insurance

#10
Why not just add it to the base price of the Uber ride? Still seems a little gimmicky to me.

I take uberX a very short distance on almost a daily basis. $1 more represents a 12% or 15% price increase in each of my rides. I thought the cheap short rides, was one of the best features of UberX. This will make me consider continuing to use them for these short daily trips.

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