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RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

ajeygore.in

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Re: RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

#3
I've run events like this for over 10 years now, a couple pointers;

* Negotiate payment terms that require a deposit, but for which the balance is paid after the event.

* Always have a meeting with hotel management pre-event, review the contract, make sure everything is correct.

* Double Check your BEO's as part of the setup process - again, verify to contract.

* In the event of a dispute, have a copy of your countersigned written contract at hand, and hold them to it, with all the yelling, screaming and waiving of arms required - and by all means, escalate, escalate, escalate (to the most senior person the hotel can muster).

Make them stick to the contract terms, I've had hotels many times try to change the game before it was done being played, I've had 10k plus credits to us before.

Re: RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

#4
My experience was amazing this year, good organization, good service, and luxurious facilities! This time it was far better than the previous year's conf held at Hyatt, Pune. But when I heard that organizers of conference faced so many issues because of management at LaLit, I really felt sad about whatever bad happened there. We should have other good options instead of such nasty hotels, IMO.

Ruby community is with you, fellas!

Re: RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

#7

My experience was amazing this year, good organization, good service, and luxurious facilities! This time it was far better than the previous year's conf held at Hyatt, Pune. But when I heard that organizers of conference faced so many issues because of management at LaLit, I really felt sad about whatever bad happened there. We should have other good options instead of such nasty hotels, IMO. Ruby community is with…

I didn't make it this year, but I really enjoyed RubyConf India last year. Everything went super smooth. So it sucks to hear it was so hard for them this year. :/

Re: RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

#8
post #5

Ah so much of white text on black background. Is there a web app I can paste the url and it will make it readable for me?

Add this as a bookmarklet:

javascript:(function(){_readableOptions= {'text_font':'quote(Palatino Linotype), Palatino, quote(Book Antigua), Georgia, serif','text_font_monospace':'quote(Courier New), Courier, monospace','text_font_header':'quote(Times New Roman), Times, serif','text_size':'18px','text_line_height':'1.5','box_width' :'30em','color_text':'#282828','color_background':'#F0F0F0','c olor_links':'#0000FF','text_align':'normal','base':'blueprint' ,'custom_css':''};if(document.getElementsByTagName('body').len gth>0);else{return;}if(window.$readable) {if(window.$readable.bookmarkletTimer) {return;}}else{window.$readable= {};}window.$readable.bookmarkletTimer=true;window.$readable.op tions=_readableOptions;if(window.$readable.bookmarkletClicked) {window.$readable.bookmarkletClicked();return;}_readableScript =document.createElement('script');_readableScript.setAttribute ('src','http://readable-static.tastefulwords.com/target.js? rand='+encodeURIComponent(Math.random()));document.getElements ByTagName('body')[0].appendChild(_readableScript);})()

Re: RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

#9
I sympathize with you and hope the story reaches more ears. I can believe how unprofessional hotel staff can be despite their own mistakes. That's especially true for hotels that are run as a family business and lack corporate culture & ethics. They'll throw around the word 'sorry' freely but they rarely mean it. I'd suggest you to take the legal route, or atleast get plenty of press coverage on this. Let's also hear out what they have to say.

Re: RubyConf India – Hospitality was anything but pleasant at The Lalit Goa

#10
post #3

I've run events like this for over 10 years now, a couple pointers; * Negotiate payment terms that require a deposit, but for which the balance is paid after the event. * Always have a meeting with hotel management pre-event, review the contract, make sure everything is correct. * Double Check your BEO's as part of the setup process - again, verify to contract. * In the event of a dispute, have a copy of your counter…

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