PayPal Redesign

#1

Post by webbruce » Thu, Oct 31, 2013, 3:24 PM UTC

Re: PayPal Redesign

#2

Post by jdludlow » Thu, Oct 31, 2013, 3:45 PM UTC

I'd settle for not having to click through three screens of "yes I'm sure" and opt-in doublespeak every time I want to "really, really, I promise you" use my credit card.

Re: PayPal Redesign

#3

Post by grossvogel » Thu, Oct 31, 2013, 3:51 PM UTC

jdludlow wrote: post #2

I'd settle for not having to click through three screens of "yes I'm sure" and opt-in doublespeak every time I want to "really, really, I promise you" use my credit card.

I'd just like to see more than 20 transactions at a time. I'm sure the sheer number of table rows isn't the reason it takes 6-10s to load the page! (Kudos to OP for mentioning the endless scroll.)

Re: PayPal Redesign

#4

Post by bovermyer » Thu, Oct 31, 2013, 3:56 PM UTC

I like the design. I'm particularly fond of large, thin typefaces.

Re: PayPal Redesign

#5

Post by buro9 » Thu, Oct 31, 2013, 4:00 PM UTC

My issue with the PayPal dashboard is not that I can't get the information I need quickly.

My issue that I can't quickly get to where I need to go to do some specific task.

I already know my account balance and transactions from things like Xero, and when I login to PayPal it is to:

1) Manage user subscriptions

2) Withdraw money

3) Manage the API and callbacks

And I'm sure that other people doing the same.

The thing begging for a re-design at PayPal is their entire navigation and menu system.

It's so damn hard to find the right page to do the thing you want to do, and that's the problem.

Re: PayPal Redesign

#6

Post by cliveowen » Thu, Oct 31, 2013, 4:05 PM UTC

Nice redesign, I often wonder why many successful companies neglect the aspect of their websites. Take IMDb for example, it has a dated design and it could be made more useful and accessible. Is it a technology problem (UI closely tied to the backend, very broad scope) or there's another reason?

Re: PayPal Redesign

#7

Post by milesskorpen » Thu, Oct 31, 2013, 4:10 PM UTC

My PP homepage and Bruce's PP homepage look really different — it almost looks like PP went through a redesign process while he were doing his redesign, and came to similar conclusions!

Re: PayPal Redesign

#8

Post by zmillman » Thu, Oct 31, 2013, 4:10 PM UTC

Just a quick usability issue I noticed: The numbers in the Gross (Amount?) column are only differentiated by their color. Red-green colorblindness is pretty common, so it may be hard for colorblind users to distinguish between the two. Adding a minus sign before negative amounts would probably help a lot for them.

Re: PayPal Redesign

#9

Post by milesskorpen » Thu, Oct 31, 2013, 4:13 PM UTC

buro9 wrote: post #5

My issue with the PayPal dashboard is not that I can't get the information I need quickly. My issue that I can't quickly get to where I need to go to do some specific task. I already know my account balance and transactions from things like Xero, and when I login to PayPal it is to: 1) Manage user subscriptions 2) Withdraw money 3) Manage the API and callbacks And I'm sure that other people doing the same. The thing…

Personally, the PP dashboard works great for me — I almost solely use it for sending & receiving money with friends & family. I suspect one big challenge for PP is that the majority of users have a similar use case ... but the majority of dollars are in accounts requiring the functionality you're asking for.

Re: PayPal Redesign

#10

Post by ck2 » Thu, Oct 31, 2013, 4:13 PM UTC

The paypal redesign I want is where they stop showing splash ads while they take 3% of transactions for doing nothing.