T-Mobile Rocks

#1

Post by zenmaker » Sun, Oct 13, 2013, 4:19 PM UTC

Great points from Fred Wilson. And accordingly to Pogue's NYT article, they signed up more new subs in the last quarter than the big 3 combined. But, in light of their service map and much more limited travel, curious if it's enough to make you switch? Trying to figure this out myself...

T-Mobile Rocks
avc.com

Re: T-Mobile Rocks

#2

Post by kiba » Sun, Oct 13, 2013, 4:25 PM UTC

My entire family is on t-mobile and I am glad we are. I wish they would tell samsung to drop their samsung cruft, though.

Re: T-Mobile Rocks

#3

Post by matwood » Sun, Oct 13, 2013, 5:15 PM UTC

I'm also moving from AT&T back to t-mo. It will save me a little money, but the main reason is to show t-mo that I support how they treat customers.

Re: T-Mobile Rocks

#4

Post by e28eta » Sun, Oct 13, 2013, 5:17 PM UTC

I just switched to T-Mobile with my iPhone 5S, largely on principle. My monthly bill won't go down much and my service has gotten worse, but I'm so happy to leave AT&T and support what T-Mobile is doing. The new international roaming policy is icing on the cake.

Re: T-Mobile Rocks

#5

Post by ImprovedSilence » Sun, Oct 13, 2013, 5:18 PM UTC

I would really really like to join T-mobile, but I'm just really hesitant based on coverage area....

Re: T-Mobile Rocks

#6

Post by mistermcgruff » Sun, Oct 13, 2013, 5:19 PM UTC

I just switched off of tmobile to verizon b/c I thought it incredibly unfriendly. They said I'd get 4g in Atlanta. But I didn't on 3 separate devices. I couldn't get service at all at my intown house which seems insane for a major city. When I tried to get out of my contract because they'd said I'd get service and I didn't they pulled up a map of their service area and said I was mistaken. I wrote letters I tweeted etc. They basically told me to fuck off.

Re: T-Mobile Rocks

#7

Post by kevingadd » Sun, Oct 13, 2013, 5:20 PM UTC

I ended up switching to T-Mobile for their $30 prepaid plan - 5GB of data (not at reduced 2G speeds either, actual data) a month, plus a reasonable amount of voice minutes and the ability to text. Way cheaper than what I'd pay on AT&T or other carriers, really simple to set up.

Re: T-Mobile Rocks

#8

Post by eropple » Sun, Oct 13, 2013, 5:24 PM UTC

kevingadd wrote: post #7

I ended up switching to T-Mobile for their $30 prepaid plan - 5GB of data (not at reduced 2G speeds either, actual data) a month, plus a reasonable amount of voice minutes and the ability to text. Way cheaper than what I'd pay on AT&T or other carriers, really simple to set up.

I was using that plan, but I was finding that I didn't really have enough voice minutes (100 was less than I'd need). T-Mobile does throttle after 2GB on that plan, though that wasn't a big deal for me. The big problem for me was that T-Mobile's coverage area sucks; there were whole areas of Boston and Cambridge where I got absolutely no signal.

I recently moved to the $45 unlimited-everything plan on Straight Talk, which uses AT&T SIMs, and I'm pretty happy with it. (I don't know if they too throttle over 2GB, but I rarely hit it anyway.)

Re: T-Mobile Rocks

#9

Post by bbarn » Sun, Oct 13, 2013, 5:24 PM UTC

I love the service I get from T-mobile, as far as the human element goes. I've been with them for a long time and they treat me very well when I need them to.

Unfortunately, I can't tolerate the service the network itself provides anymore. It used to be fairly functional inside city limits here (Chicago), but now it works poorly downtown, often shows max signal on HSPA+ but doesn't actually have a data connection, and if I leave city limits to go for a drive, I'm looking at probably 20 minutes outside the city before I'm on a non-data or roaming connection.

I just started a new job that provides smartphone service, so I'll probably move my t-mobile account to a minimum amount per month and get a little nokia flip phone for when I'm not doing work related things. - Another big plus for t-mobile is they'll be happy to change my monthly plan without some badgering renewal bit, I've done it twice and they always accommodate me.

Re: T-Mobile Rocks

#10

Post by srikrishnan » Sun, Oct 13, 2013, 5:27 PM UTC

"companies sit around trying to figure out what customer charges they can get away with" That is so true! I used to work for a US telco and I've read all the stories about the "mystery charges".

Also, I must say that telcos, and even banks, in India are to an extent like this. Had one bank put a 1.5$ on my credit card statement for an analysis that they did on my spend the previous month - which indicated that 100% of my card spend was towards airfare. I used the card only once, EVER, and I did not ask for that analysis! I ended up spending 3$ (counting just travel cost) fighting the 1.5$ charge, but I absolutely wasn't going to let them have it!

Imagine telcos making an extra 1$ on some random charge on some 10 million customers. Even that is a lot of money!