Another user/developer banned from GNOME's bugzilla without any warning

Well, what did you expect? GNOME's processes and communication with users exactly represents the general state of the project, it's an uninspired big pile of shit, it always has been, it always will be.

And of course, if you argue against GNOME's dogmas, you will be sidetracked because of some bullshit like your tone (which IMHO was totally fine, and you even argued your case with sources, examples and all) and then banned because you took part in the off-topic discussion (or even for talking back). That's how every sneaky bastard on the internet with a ban-hammer proceeds.

Playing the devil's advocate in a way: I'm not surprised that he got the ban. After Olav wanted to stop polluting the topic with this meta discussion about "tone" and "speculation", Felipe kept going on anyway, about how complaining about "tone" is unsophisticated (which is actually getting personal). It made him come off as wanting the last word, and that, I think, made them trigger the ban.

Of course, whether or not Olav should be so concerned about "tone" in a text-based medium is another matter entirely and I'll refrain from making a judgment call on that.

It's hard to tell if GNOME developers are defensive because they are under attack or if they are under attack because they are defensive.

Bottom line: These people, weather they are arrogant, impolite or unsympathetic to users does not refute the fact that they are giving their time to the project.

GNOME has been under fire since the famous GNOME 3 release and I would understand the remaining developers to be a little touchy on the matter. At some point, you either stop - or you decide: Fuck this - I will just ignore user-input, because it sucks.

There is nothing more demotivating for developers (especially those working for free) than a loud group of people displeased with your work.

Do I agree with the way they communicate back to the community? Hell no! But they only deserve half of the shit storm they are getting.

Wow, that's kind of harsh - I find it quite nice to use every day; though some of these recent issues are disappointing.

(+ If they remove transparency in the terminal it might be enough for me to consider using something else, though I actually like gnome shell).

There are clear rules on how to behave. You say it was fine, but you only judge on his version of his behaviour. He went on and on and on, various bugreports, various personal emails, etc. Eventually enough is enough.

I see that you are now perfectly happy to call me a sneaky bastard. Try going to a conference and talking to me in person instead of this anonymous internet.