Why I won’t be closing down BetaPunch: A formal apology

This whole thing seems pretty fishy. Like scripted melodrama to be honest. Whatever works, I guess.

It would be better if he had specifically promised not to share user tests with the general public in future. This almost feels like, "now I know I have to apologize when I share my users' private data, and in future I will apologize when I do that".

It is interesting to note how even the apology is more directed at discussing BetaPunch and learning rather than apologizing.

How does "Why I won't be closing down BetaPunch" have anything to do with the apology? Seems out of place and still shows a lack of understanding.

Leave off all discussion of why you won't be closing BetaPunch and just focus on admitting you screwed up (which was done) and detailing how you will make it right.

There's almost no sincerity here. I don't like being catty and publicly antagonizing people, but this guy needs to re-evaluate whether he can be the public face of his business.

http://news.ycombinator.com/item?id=5034760

That's just childish behavior.

I'm not sure whether this was a marketing stunt or the betapunch guys didn't know how to act professionally. Honestly, someone at betapunch should have stepped in and indicated the problem. I'm not even sure why it took two days for a formal apology, it should have been done much sooner than that.

Betapunch guys need to hire the right employees to handle PR and interact with people because this post shows those interactive skills are not his strengths.