Anti-fraud tools can't keep pace with robocall scammers
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Anti-fraud tools can't keep pace with robocall scammers
1–10 of 149 posts
Re: Anti-fraud tools can't keep pace with robocall scammers
#2I genuinely don't understand why this is so hard to tackle.
Phone numbers are a scare resource and the telecommunications networks heavily regulated with numerous central points of control.
This bullshit is scaling because the companies which gate and sell that access have no obligations, legal or otherwise, to deny scammers access to their resources.
Re: Anti-fraud tools can't keep pace with robocall scammers
#3I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls not found in my contacts (ie whitelist phone numbers only).
Now, my only worry is that I might get a call from someone who I need to talk to, but is blocked and I won't even know it. For example, what if I get an emergency call from police/fire/hospital and I won't even know it. I also tried using "Screen unknown caller" feature, but then, no one likes them and sometimes they think it is AI bot and they usually just hang up (which is great for spam caller but not for legitimate caller)
My only solution that I could think of is to have a dedicated phone line just for friends/family/work, and a second line for banking/shopping/utilities/everything else.
Re: Anti-fraud tools can't keep pace with robocall scammers
#4T-Mobile’s Scam Shield works really well for me. But you have to get the premium tier.
Re: Anti-fraud tools can't keep pace with robocall scammers
#5I genuinely don't understand why this is so hard to tackle. Phone numbers are a scare resource and the telecommunications networks heavily regulated with numerous central points of control. This bullshit is scaling because the companies which gate and sell that access have no obligations, legal or otherwise, to deny scammers access to their resources.
One word: incentives. You're absolutely right- and telecom networks get us on both sides. They collect fees from the scammers, then fees from customers to block the scammers. Can't get any better than that.
Re: Anti-fraud tools can't keep pace with robocall scammers
#6T-Mobile’s Scam Shield works really well for me. But you have to get the premium tier.
Funny, the same telecoms that whine about how hard this traffic is to stop... are also selling a "premium" service to customers- who then manually tag unwanted calls so that the telecom can sell that data back to other customers...
Re: Anti-fraud tools can't keep pace with robocall scammers
#7I genuinely don't understand why this is so hard to tackle. Phone numbers are a scare resource and the telecommunications networks heavily regulated with numerous central points of control. This bullshit is scaling because the companies which gate and sell that access have no obligations, legal or otherwise, to deny scammers access to their resources.
I was under the impression that SHAKEN / STIR was supposed to do that by authenticating the phone numbers displayed against the telco that made the call. But as the other comment says, your telco earns money from scam calls and they don't want that to stop.
Re: Anti-fraud tools can't keep pace with robocall scammers
#8I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls n…
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Re: Anti-fraud tools can't keep pace with robocall scammers
#9I genuinely don't understand why this is so hard to tackle. Phone numbers are a scare resource and the telecommunications networks heavily regulated with numerous central points of control. This bullshit is scaling because the companies which gate and sell that access have no obligations, legal or otherwise, to deny scammers access to their resources.
I think making noise is cheaper than reducing it.
And I think this is also a problem at the habit/behavior level for people. Most people don't want to know how to set proper boundaries with people and technology and articulate what they want. Once you do that at least you can articulate what you want to come in at you or not.
Without that you get stuck with a weird one-size-fits-all policy which definitely doesn't fit for me at least.
Re: Anti-fraud tools can't keep pace with robocall scammers
#10One of the biggest concerns I have with phone scams is that the people most vulnerable are the elderly, and they don’t have the knowledge on how to block these calls (if a technical solution is the only option).
And further to that, the elderly are also the ones who cannot block unknown numbers, because doctors’ offices seem to have random numbers they call you from (they may have a pool of numbers but it’s not reasonable to add all of them to contacts). Blocking all unknowns would block these important health related calls as well.