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Verizon sent man a refurbished phone with MDM, then deleted his data remotely

arstechnica.com

1–4 of 4 posts

Re: Verizon sent man a refurbished phone with MDM, then deleted his data remotely

#2
>It turned out the device was a store demo unit that wasn’t properly wiped before it was sent to Collery. He said he used the phone for a couple of weeks before all of his data was erased, seemingly due to a remote action that triggered a complete reset

Seems a massive nothing burger, they fucked up, gave him another plus a credit note.

Re: Verizon sent man a refurbished phone with MDM, then deleted his data remotely

#3
post #2

>It turned out the device was a store demo unit that wasn’t properly wiped before it was sent to Collery. He said he used the phone for a couple of weeks before all of his data was erased, seemingly due to a remote action that triggered a complete reset Seems a massive nothing burger, they fucked up, gave him another plus a credit note.

Losing all of your data is not a nothingburger.

Re: Verizon sent man a refurbished phone with MDM, then deleted his data remotely

#4
post #2

>It turned out the device was a store demo unit that wasn’t properly wiped before it was sent to Collery. He said he used the phone for a couple of weeks before all of his data was erased, seemingly due to a remote action that triggered a complete reset Seems a massive nothing burger, they fucked up, gave him another plus a credit note.

Losing all of your data is not a nothingburger.

And should be expected at any time without backups