Shutterstock to pay $35M over hard-to-cancel subscriptions
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Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#2A great idea of a product is some sort of unified system for companies to correctly manage subscriptions. There needs to be standards for what makes a user flow acceptable or not when it comes to cancellations.
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#3A great idea of a product is some sort of unified system for companies to correctly manage subscriptions. There needs to be standards for what makes a user flow acceptable or not when it comes to cancellations.
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#4Did Shutterstock come out money ahead?
Is 35 million and the potential for future punishment a sufficient deterrent?
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#5Adobe needs to be next. I had to cancel a card because that was easier than cancelling Creative Cloud.
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#6A great idea of a product is some sort of unified system for companies to correctly manage subscriptions. There needs to be standards for what makes a user flow acceptable or not when it comes to cancellations.
I use privacy.com virtual cards. I make a card for each vendor, and define a limit for it. I can kill the cards anytime.
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#7Adobe needs to be next. I had to cancel a card because that was easier than cancelling Creative Cloud.
Adobe isn't hard to cancel if you sign up for monthly subscriptions. I do it fairly regularly because I need PS in short bursts.
A lot of people sign up for discounted annual commitments though then complain when they can't cancel before the year is up.
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#8Adobe needs to be next. I had to cancel a card because that was easier than cancelling Creative Cloud.
I hope freelancer.com will be the next one. I canceled and renewed my credit card because of them. Even though I deleted my account, they continued to withdraw money.
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#9Adobe needs to be next. I had to cancel a card because that was easier than cancelling Creative Cloud.
Don’t they charge you to cancel or something? I also remember their suite being absolutely fucking dumb I never used it again
Re: Shutterstock to pay $35M over hard-to-cancel subscriptions
#10A great idea of a product is some sort of unified system for companies to correctly manage subscriptions. There needs to be standards for what makes a user flow acceptable or not when it comes to cancellations.
I use privacy.com virtual cards. I make a card for each vendor, and define a limit for it. I can kill the cards anytime.
Same. Apparently their privacy policy is sketchy as hell but the product has been consistent for over 12 years of using it