I'm not a professional engineer, but used my technical background and Claude Code to build an effective customer intel system that I'd previously had 1-2 people do in previous revenue organizations.
I'm also saving money not using one-off AI summary features in my SaaS tools, and now have context and a centralized view that is and read/write with our CRM.
I don't use any of my SaaS AI tools. Here's what I built instead with MCPs
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