Revolut wins UK banking licence after five-year tussle
1–9 of 9 posts
Re: Revolut wins UK banking licence after five-year tussle
#2It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access.
In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
Re: Revolut wins UK banking licence after five-year tussle
#3It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access. In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
Jesus, im moving to graphene and this terrifies me
Re: Revolut wins UK banking licence after five-year tussle
#4It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access. In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
The only way to interact with the account is via a specific variant of an android app ?
Re: Revolut wins UK banking licence after five-year tussle
#5It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access. In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
They have had a web app for the last 5 years. It works, you don't need a mobile app. https://www.revolut.com/blog/post/introducing-the-revolut-we...
Re: Revolut wins UK banking licence after five-year tussle
#6It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access. In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
Jesus, im moving to graphene and this terrifies me
It should. They cut off access to my account without warning, because they say GOS doesn't meet their security requirements. Read all the GPlay reviews from people on GOS who were cut off without notice.
Re: Revolut wins UK banking licence after five-year tussle
#7It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access. In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
They have had a web app for the last 5 years. It works, you don't need a mobile app. https://www.revolut.com/blog/post/introducing-the-revolut-we...
You cannot log in without the mobile app.
Re: Revolut wins UK banking licence after five-year tussle
#8It took me about five years to get Revolut to return to me the funds in an account I could no longer access (Revolut overnight upped the Android requirement for their app, so I could no longer access), where they had no mechanism by which to regain access. In the end I managed it by issuing a GDPR. Revolut's GDPR staff were able to finally shut the account, and send me the funds, so I got them back.
The only way to interact with the account is via a specific variant of an android app ?
I don't understand the question.
Perhaps if I describe the problem a bit more - I had the app, the app worked, the app was updated, and by being updated, needed a later version of Android (5.0). I was running 4.4, and so could no longer run the app, and as such lost access to my account.
Re: Revolut wins UK banking licence after five-year tussle
#9Earlier quoted context omitted.
Jesus, im moving to graphene and this terrifies me
It should. They cut off access to my account without warning, because they say GOS doesn't meet their security requirements. Read all the GPlay reviews from people on GOS who were cut off without notice.
They're not a bank. None of the FinTechs are. Different culture. They don't understand accounts must always work.