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eBay explicitly bans AI "buy for me" agents in user agreement update

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Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#4

LLM-initiated purchases probably rack up chargebacks, support calls, etc for mistakes the LLM makes. I'm not surprised they want to limit it.

More likely, they want to be the exclusive provider of LLMs that can purchase off of eBay, or at least charge for API access.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#5

LLM-initiated purchases probably rack up chargebacks, support calls, etc for mistakes the LLM makes. I'm not surprised they want to limit it.

Right -- this seems more of a protective measure than something they will proactively enforce.

If you have a well-behaved agent that uses a browser to buy on eBay, I doubt that will cause issues. But if it leads to issues, they can point to that clause instead of having to help repair the issues caused by someone else's software.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#6
post #3

not the User Agreement! Impossible to enforce, they can read browser windows and pass captchas

Probably less about direct enforcement, more about after the fact. Ebay doesn't want to deal with charge backs for hallucinate purchases

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#8

LLM-initiated purchases probably rack up chargebacks, support calls, etc for mistakes the LLM makes. I'm not surprised they want to limit it.

I might be out of the loop, but are agents actually out there buying stuff from "unwilling" vendors at any significant scale? I thought that was still mostly limited to opt-in partnerships with retailers. Still, eBay might be anticipating the issues you mentioned and trying to get ahead of them.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#9

LLM-initiated purchases probably rack up chargebacks, support calls, etc for mistakes the LLM makes. I'm not surprised they want to limit it.

More likely, they want to be the exclusive provider of LLMs that can purchase off of eBay, or at least charge for API access.

This; "certified / authorized by eBay" and then agents have to pay access to the catalogue

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#10
post #3

not the User Agreement! Impossible to enforce, they can read browser windows and pass captchas

eBay is hyper aggressive about fingerprinting, they will catch things like it trivially. Browsers leak all sorts of information like what sockets are open on localhost, making yourself look like an actual person is very challenging to someone motivated to detect you.
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