Kevo app shutdown

#1

Post by asperous » Mon, Sep 22, 2025, 10:07 PM UTC

Re: Kevo app shutdown

#2

Post by leakycap » Mon, Sep 22, 2025, 10:12 PM UTC

> "After more than a decade of service .... users can no longer open/close or manage their door lock via the mobile app or web portal."

Wow, a whole ten years for a door lock.

Kind of like wemo's recent abandonment/EOL of their plugs... a big company like belkin can't keep an on/off switch working?

Re: Kevo app shutdown

#3

Post by baobun » Mon, Sep 22, 2025, 10:31 PM UTC

2 months notice is very short, especially considering some of these will have been deployed for a decade... A year or so would have been expected.

Some of these will have their owners on the other side of the world with no way to get back in time.

Keep this in mind next time you consider depending on Assa Abloy - bummer to see them lose their ways.

Re: Kevo app shutdown

#4

Post by jakedata » Tue, Sep 23, 2025, 1:22 AM UTC

"ends support for smartphone enabled"...

If anyone thought for one second that any device which requires external "cloud" support would continue work beyond what is convenient/profitable for the provider then I have a wifi-only dishwasher to sell you. No, really - please buy it from me.

Re: Kevo app shutdown

#5

Post by dmitrygr » Tue, Sep 23, 2025, 1:24 AM UTC

Turns out that the “S” in “IoT” stands not only for “security” but also for “support”.

Re: Kevo app shutdown

#6

Post by chrisallick » Tue, Sep 23, 2025, 1:34 AM UTC

lol "probably just use a key."

Re: Kevo app shutdown

#7

Post by syntaxing » Tue, Sep 23, 2025, 1:41 AM UTC

I honestly think mandatory local support for HomeKit standard is one of the best designs. I lost internet despite having power due to a city wide outage. Having HomeKit still work for smart lights and outlet + home assistant was awesome. Pretty much anything HomeKit supported will last “perpetually” for its smart features.

Re: Kevo app shutdown

#8

Post by uptown » Tue, Sep 23, 2025, 1:51 AM UTC

leakycap wrote: post #2

> "After more than a decade of service .... users can no longer open/close or manage their door lock via the mobile app or web portal." Wow, a whole ten years for a door lock. Kind of like wemo's recent abandonment/EOL of their plugs... a big company like belkin can't keep an on/off switch working?

They just couldn’t refrain from the self-congratulatory bullshit.

Re: Kevo app shutdown

#9

Post by mingus88 » Tue, Sep 23, 2025, 1:53 AM UTC

jakedata wrote: post #4

"ends support for smartphone enabled"... If anyone thought for one second that any device which requires external "cloud" support would continue work beyond what is convenient/profitable for the provider then I have a wifi-only dishwasher to sell you. No, really - please buy it from me.

It depends. According to the link this lock was supported for over ten years, and the landscape for this type of device was pretty Wild West back then. There are a lot of devices that never even got that much support.

Today, give me any HomeKit supported device and I’m satisfied it will work for as long as I need it to without some dodgy 3rd party app siphoning my data.

And let’s be honest, if you were buying fridges or washing machines based on WiFi features that’s on you. Locks and lights have legitimate uses for remote control and always have.

Re: Kevo app shutdown

#10

Post by theamk » Tue, Sep 23, 2025, 1:54 AM UTC

jakedata wrote: post #4

"ends support for smartphone enabled"... If anyone thought for one second that any device which requires external "cloud" support would continue work beyond what is convenient/profitable for the provider then I have a wifi-only dishwasher to sell you. No, really - please buy it from me.

it's worse than that - those locks are bluetooth-based, so they don't care about the cloud.

What happened is that they are disabling the app, so it is no longer usable.