The Art of Incident Management Pt. 1
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The Art of Incident Management Pt. 1
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Re: The Art of Incident Management Pt. 1
#2incident management is all about control (or the appearance of it). If the ICM has it, everyone calms down. Then they can do their jobs.
Re: The Art of Incident Management Pt. 1
#3incident management is all about control (or the appearance of it). If the ICM has it, everyone calms down. Then they can do their jobs.
100%, people won't feel like they all have to half lead themselves and will know what to do instead of trying to do a bit of everything - jorge l