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We hacked Burger King: How auth bypass led to drive-thru audio surveillance

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Re: We hacked Burger King: How auth bypass led to drive-thru audio surveillance

#5
I'm most surprised that they have this whole system for how drive-thru interactions should go. Positive tone. Saying "you rule" like their exceedingly-irritating television commercials. Like... what if you don't? "If you don't follow the four Sales Best Practices, you're gonna be flippin' burgers for a living. Oh. Well. Oh." They're getting paid $6 an hour. The microphone/speaker system can't reproduce audio to an extent where a customer could ever be sure if you said "you rule" or that your tone is positive. They are thrilled if at least a few items they ordered are in the bag they collect. Why write software to micromanage minimum wage employees?
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