Tell HN: Amazon Pharmacy's Negligence Endangers Patient Safety

I recently ordered Zepbound, a temperature-sensitive medication requiring strict storage conditions (46°F), from Amazon Pharmacy. The consistently inadequate packaging has resulted in repeated deliveries at room temperature, compromising the medication's efficacy and potentially posing a health risk.

Amazon Pharmacy's response to my complaints was dismissive, suggesting I fill my prescription elsewhere. My subsequent complaint to the FDA has yielded no action.

Please avoid amazon pharmacy for any medication requires temperature control.

Yes, I have used for few months without realizing that the meds are not coming in required temperature, I was just trusting them, then I checked the temperature 4 weeks are when delivered and found the issue, since then I have ordered 3 times and returned all 3 times and had several calls with the pharmacy team and finally they told me to F off, and it is what it is and I can find another pharmacy if I dont like them.