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Salesforce blocks AI rivals from using Slack data

reuters.com

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Re: Salesforce blocks AI rivals from using Slack data

#3
> Glean said the changes will prevent customers from adding Slack data to their Glean search index or knowledge graph, thereby "hampering your ability to use your data with your chosen enterprise AI platform," according to the report, which cited an email intended for Glean customers.

So a more accurate headline would be "Salesforce blocks Slack users from using AI on their own data". It is as much an overreach as if Microsoft prevented Windows users from opening .txt files in anything but notepad.

Re: Salesforce blocks AI rivals from using Slack data

#4

> Glean said the changes will prevent customers from adding Slack data to their Glean search index or knowledge graph, thereby "hampering your ability to use your data with your chosen enterprise AI platform," according to the report, which cited an email intended for Glean customers. So a more accurate headline would be "Salesforce blocks Slack users from using AI on their own data". It is as much an overreach as if…

That was my interpretation too. Not a good move by Salesforce.