FTC takes action against Uber for deceptive billing and cancellation practices
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Re: FTC takes action against Uber for deceptive billing and cancellation practices
#2[flagged]
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#3I’m convinced I get more “deals” (temporary discounts) from Uber without Uber One/after canceling it, which offsets the benefits from Uber One.
I don’t see those deals on Uber Eats so it feels like the real value of Uber One is for heavy Uber Eats users.
PS. Worth going through the cancellation flow when you are up for renewal as they will probably offer you 50% off Uber One.
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#4I’m convinced I get more “deals” (temporary discounts) from Uber without Uber One/after canceling it, which offsets the benefits from Uber One. I don’t see those deals on Uber Eats so it feels like the real value of Uber One is for heavy Uber Eats users. PS. Worth going through the cancellation flow when you are up for renewal as they will probably offer you 50% off Uber One.
My brother did this for about 6 months. I can't remember exactly how but he was always getting cheaper meals than me on uber one. lol
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#5 > Users can be forced to navigate as many as 23 screens and take as many as 32 actions to cancel.
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#6[flagged]
You dropped this:
/s
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#7> Users can be forced to navigate as many as 23 screens and take as many as 32 actions to cancel. I complain about dark patterns _a_lot_ but this one takes the cake!
Still better than having to call
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#8I’m convinced I get more “deals” (temporary discounts) from Uber without Uber One/after canceling it, which offsets the benefits from Uber One. I don’t see those deals on Uber Eats so it feels like the real value of Uber One is for heavy Uber Eats users. PS. Worth going through the cancellation flow when you are up for renewal as they will probably offer you 50% off Uber One.
It’s only worth it for Eats, yes. (I’ve had Uber One since 5 years)
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#9> Some users are told they have to contact customer support to cancel but are given no way to contact them
A company can save a lot of money by not handling edge cases.
Re: FTC takes action against Uber for deceptive billing and cancellation practices
#10> Some users are told they have to contact customer support to cancel but are given no way to contact them A company can save a lot of money by not handling edge cases.
Have an issue with my business listing on Google. They say I need to contact support.
There is no support. It does not exist.
Why do they do these things?