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Mozilla site down due to "overdue hosting payments" [fixed]

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Re: Mozilla site down due to "overdue hosting payments" [fixed]

#3
I suspect the moral of the story is devops and operations staff need to keep all payments, secret rotations, certificate expirations, etc. on a calendar so no one forgets to pay the bills. I hope the employee who forgot to pay the bill learns from this.

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#4

I suspect the moral of the story is devops and operations staff need to keep all payments, secret rotations, certificate expirations, etc. on a calendar so no one forgets to pay the bills. I hope the employee who forgot to pay the bill learns from this.

[dead]

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#5

I suspect the moral of the story is devops and operations staff need to keep all payments, secret rotations, certificate expirations, etc. on a calendar so no one forgets to pay the bills. I hope the employee who forgot to pay the bill learns from this.

Ops is an interesting domain, nobody knows what they do until they don't do it; so everyone wants the jobs to disappear, and when they do it's fun what happens.

I'm beyond certain that someone will reply "use a cloud provider", which is ironic, as cloud providers just concentrate these kinds of ops people and charge you through the nose (often an order of magnitude more in my experience) than having people responsible.

Unpopular opinion, probably, because people seem to like dehumanising operations issues on this site- sure, things can be automated, but at some point there's got to be some responsibility.

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#6
> This site is in read-only mode because there are overdue hosting payments.

Coinciding with techie social media outrage over the TOU fiasco, and repeatedly mishandled by corporate, so now the read-only mode means the outrage can't spread to Mozilla forums, where it might reach a wider audience?

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#7
post #5

I suspect the moral of the story is devops and operations staff need to keep all payments, secret rotations, certificate expirations, etc. on a calendar so no one forgets to pay the bills. I hope the employee who forgot to pay the bill learns from this.

Ops is an interesting domain, nobody knows what they do until they don't do it; so everyone wants the jobs to disappear, and when they do it's fun what happens. I'm beyond certain that someone will reply "use a cloud provider", which is ironic, as cloud providers just concentrate these kinds of ops people and charge you through the nose (often an order of magnitude more in my experience) than having people responsibl…

^This is the most sensible understanding of the space, in my opinion

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#8
Why is a SaaS locking out a fairly high-profile customer like this, and publicly airing B2B accounts-receivable drama, to the customer's community?

How big can the bill be, for something you could run on a 20 year-old PC?

Given the strange coincidence with the social media outrage over TOU fiasco, I don't know who to be scratching my puzzled head at here.

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#9
Organization with hundreds of millions of dollars of annual revenue and spend can't maintain servers?

I would wonder if this is really something much simpler: an excuse to make things read-only, while implying that people really should give them money if they want things to work.

Really, I can't lose any more respect for Mozilla at this point. It's all gone.

Re: Mozilla site down due to "overdue hosting payments" [fixed]

#10

I suspect the moral of the story is devops and operations staff need to keep all payments, secret rotations, certificate expirations, etc. on a calendar so no one forgets to pay the bills. I hope the employee who forgot to pay the bill learns from this.

I would expect more professional operations considering the very high salaries of Mozilla foundation management and I would not blame any particular employee for this problem.
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