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Fair Pricing

kagi.com

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Re: Fair Pricing

#2
Kudos for adopting a user friendly billing policy.

I would love to see the FTC mandate a policy that prohibits automatic renewal billing if the service hasn’t been used for some time.

Re: Fair Pricing

#4
post #2

Kudos for adopting a user friendly billing policy. I would love to see the FTC mandate a policy that prohibits automatic renewal billing if the service hasn’t been used for some time.

how would that be enforced?

Re: Fair Pricing

#6
Kindle has been doing this for years and has really made me a loyal customer to them. Always surprised the penny pinchers at Amazon haven't killed it yet.

Re: Fair Pricing

#8
post #2

Kudos for adopting a user friendly billing policy. I would love to see the FTC mandate a policy that prohibits automatic renewal billing if the service hasn’t been used for some time.

how would that be enforced?

European countries like the UK have consumer protection laws and they get enforced all the time. There’s a few ways:

- Act on customer complaints (or consumer protection organisation complaints)

- Proactively investigate and check

- Require businesses to submit proof that they follow the regulations e.g. test results

I’m sure there’s other ways and you can do one or more of these things to ensure compliance. It’s really context dependent on which methods one would use.

Re: Fair Pricing

#9
post #2

Kudos for adopting a user friendly billing policy. I would love to see the FTC mandate a policy that prohibits automatic renewal billing if the service hasn’t been used for some time.

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