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Older adults disproportionately hindered by touch screen interfaces (2023)

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Re: Older adults disproportionately hindered by touch screen interfaces (2023)

#3
This seems to be an real and important problem with capacitive touch screens. My elderly mother is often unable to make a touch register on recent Apple devices when a touch appears to have clearly happened and with reasonable force. She blames it on her fingers being "numb" but there genuinely seems to be a problem unrelated to her actions. (I've used the devices in question, and they appear to be fine. This is not an issue where she is not touching the device with her skin or a situation where the device is dirty.)

Re: Older adults disproportionately hindered by touch screen interfaces (2023)

#4

This seems to be an real and important problem with capacitive touch screens. My elderly mother is often unable to make a touch register on recent Apple devices when a touch appears to have clearly happened and with reasonable force. She blames it on her fingers being "numb" but there genuinely seems to be a problem unrelated to her actions. (I've used the devices in question, and they appear to be fine. This is not…

It was a topic here on HN before.

Consensus was, it has to do with the moisture of the skin. Older people have drier skin, so worse touchscreen response.

Re: Older adults disproportionately hindered by touch screen interfaces (2023)

#5

NHSTA must not have much of a human factors / UX group. Given the vast disparity of driving experiences in rented cars there must not be much in the way of regulation either. Big government indeed.

If there's a failure here, then the private sector also failed, you know.

Re: Older adults disproportionately hindered by touch screen interfaces (2023)

#7
post #4

This seems to be an real and important problem with capacitive touch screens. My elderly mother is often unable to make a touch register on recent Apple devices when a touch appears to have clearly happened and with reasonable force. She blames it on her fingers being "numb" but there genuinely seems to be a problem unrelated to her actions. (I've used the devices in question, and they appear to be fine. This is not…

It was a topic here on HN before. Consensus was, it has to do with the moisture of the skin. Older people have drier skin, so worse touchscreen response.

Late 50s in age. I notice it occasionally. I don't think my skin is particularly dry, but don't know where the threshold is on these devices.

Re: Older adults disproportionately hindered by touch screen interfaces (2023)

#8
Also those damnable single button interfaces to earbuds, vapes, etc.

Older people can have trouble double clicking, it's even more difficult for them to "click 5 times rapidly", and to remember exactly where they are in a UI that has almost no outputs.

Hopefully as Gen-X ages, we'll see more thought put into this problem.

Re: Older adults disproportionately hindered by touch screen interfaces (2023)

#10

NHSTA must not have much of a human factors / UX group. Given the vast disparity of driving experiences in rented cars there must not be much in the way of regulation either. Big government indeed.

People misunderstand what NHTSA actually does. The core of NHTSA's job is to manage FMVSS (what makes a vehicle legal) and investigate safety issues in production vehicles. They don't approve vehicles in any way that matters here, and they avoid telling manufacturers how to do things properly. They also don't meaningfully regulate software or system usability. Those are left up to industry norms and "market forces" until deficiencies are so severe that there's significant evidence for a safety risk in production vehicles.
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