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How Can a Major Bank Like Capital One Be Offline for 24 Hours?

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Re: How Can a Major Bank Like Capital One Be Offline for 24 Hours?

#3

I have a small business and run my payroll, vendor payments, etc. with Capital One bank. My accounts have been completely unavailable since yesterday. Can anyone share what's going on and how a bank of that size can suffer such a prolonged outage?

With banks it could be that they are being very careful in their recovery process to ensure everything reconciles properly. Otherwise they could create a cascading set of issues. But the lack of details in their notice is frustrating and I wonder if it is something more serious like a breach.

Re: How Can a Major Bank Like Capital One Be Offline for 24 Hours?

#7

I have a small business and run my payroll, vendor payments, etc. with Capital One bank. My accounts have been completely unavailable since yesterday. Can anyone share what's going on and how a bank of that size can suffer such a prolonged outage?

Here is an email I got more than 24 hours after my accounts have been unavailable:

Valued customer,

Starting Jan. 15, 2025, Capital One began experiencing a disruption in our payment processing and account balance updates, which is due to a technical issue with one of our service providers.

This may have also delayed timely processing of transactions such as wires, ACH, book transfers and loan closing disbursements as well as opening new accounts.

We’re working closely with our provider to resolve this issue and restore processing as quickly as possible. We expect services to gradually begin to return to normal throughout today and the majority of issues to be resolved by tomorrow morning.

We assure you that we are taking this event very seriously and that your accounts remain secure. We sincerely apologize for the disruption and are doing everything we can to address this as quickly as possible.

Once service is restored, you’ll be able to sign in and view your account information online or through the Capital One Mobile app. At that time, feel free to call us at 888‑755‑2172, 8 a.m.‑8 p.m. ET, Monday through Friday for further assistance

Re: How Can a Major Bank Like Capital One Be Offline for 24 Hours?

#8

Bitcoin fixes this

Nos sure if sarcasm, but it does not. It will never get even close of handling 10% of CO's amount of transactions.

I hope it was sarcastic. If not, a bank does so much more. Banks lend money and keep deposits safe (most of the time :)). Does bitcoin lend money? Can bitcoin pay my vendors in USD? Will it accept my deposits or ACH direct deposits?
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