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Steam Removed Forced Arbitration from Their Subscriber Agreement

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Re: Steam Removed Forced Arbitration from Their Subscriber Agreement

#5
That arbitration rule is invalid in Europe, UK and Australia anyway.

Its one of those weird peculiarities present in US law which apply virtually nowhere else but show up in quite a few agreements across the world.

I wonder how valid the whole agreement is if it contains points which one can not possibly agree to.

Re: Steam Removed Forced Arbitration from Their Subscriber Agreement

#6
A lot of people on Reddit's /r/SteamDeck report that this notice popped up while they were mid-game on Steam Deck. Often leading to (in-game) death.

Last night, I was playing Elden Ring, when suddenly the game screen froze, and then went black. The game's music was still playing in the background. I assumed that it was some sort of crash (notably, the first crash I have EVER experienced while playing that game on Steam Deck). After rebooting the Steam Deck, and finishing my play session, I noticed there was some sort of critical notification on my account, which turned out to be the update to the subscriber agreement. I assume that my game 'crash' was actually Steam attempting to show the agreement update over the game. Thanks, guys!

Re: Steam Removed Forced Arbitration from Their Subscriber Agreement

#7
post #6

A lot of people on Reddit's /r/SteamDeck report that this notice popped up while they were mid-game on Steam Deck. Often leading to (in-game) death. Last night, I was playing Elden Ring, when suddenly the game screen froze, and then went black. The game's music was still playing in the background. I assumed that it was some sort of crash (notably, the first crash I have EVER experienced while playing that game on Ste…

I can confirm that. I was playing OnceHuman and was mid-fight when a modal dialog from Steam just grabbed focus.

Re: Steam Removed Forced Arbitration from Their Subscriber Agreement

#8
Lawyers are forming mass arbitration groups, costing companies thousands per arbitration case...

>For example, in the TurboTax case, a judge tallied (PDF) Intuit’s potential costs for the arbitrations to be at least $128 million—$3,200 for each of the 40,000 clients represented by Keller Lenkner, the firm behind the mass arbitration.

https://www.consumerreports.org/money/contracts-arbitration/...

So companies are removing the provision...

>Finally, companies may want to reconsider whether individual mandatory arbitration still represents the best dispute resolution system for their needs. Some companies already have opted to revert to court litigation and class actions, although the majority – even after having to face a mass arbitration – continue to use arbitration, albeit with several of the risk mitigation strategies described above.

https://www.cooley.com/news/insight/2022/2022-06-30-how-comp...

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