Everybody gets a star: Yelp's effect on restaurants and reviews
1–10 of 68 posts
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#2somehow tabelog seems pretty legit compared to yelp. maybe there are issues in the japanese bubbles idk about and cant participate in. but on a trip to japan following that site led me to some amazing meals.
Some of these problems seems like the cause is because its hard to complain in person. I guess we all get labeled "karens" now for showing any kind of negative feedback in person, so we just suck it up and never go back and maybe leave a negative review.
i dont really rely on yelp, there's to many people with poor to average taste. google maps is ok, but same issue with taste. like the complaints people leave on some top tier restaurants are crazy.
eater has led me to some great restaurants locally and abroad. when traveling ill look at travel and food shows, or look and see whats busy, get local recommendations. one of my most memorable meals in bali was a rec from a kid working a cash register.
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#3I guess I’m in the minority, but I can’t remember the last time I used Yelp to find restaurants. It’s been obvious for years (it feels like at least 10, maybe more) that they can’t be trusted.
I’m actually surprised they still get enough traffic to be sustainable.
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#4I guess I’m in the minority, but I can’t remember the last time I used Yelp to find restaurants. It’s been obvious for years (it feels like at least 10, maybe more) that they can’t be trusted. I’m actually surprised they still get enough traffic to be sustainable.
I stopped using them because they became unreliable. They turned pay to play into an art. Can't trust them at all
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#5somehow tabelog seems pretty legit compared to yelp. maybe there are issues in the japanese bubbles idk about and cant participate in. but on a trip to japan following that site led me to some amazing meals. Some of these problems seems like the cause is because its hard to complain in person. I guess we all get labeled "karens" now for showing any kind of negative feedback in person, so we just suck it up and never…
You're correct on this. Tabelog users center hard around 3 stars which is considered the real average. Users on sites like Yelp and Google Maps skew toward an average of 4.5 or 5 for what is considered a standard experience. This makes it extremely difficult to sort for places that are extraordinary because everyone keeps rating the max amount of stars by default. Same problem on Amazon. It doesn't really help to only filter for 1-3 star reviews for each place and read them all because my time is finite and I don't have all day.
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#6I guess I’m in the minority, but I can’t remember the last time I used Yelp to find restaurants. It’s been obvious for years (it feels like at least 10, maybe more) that they can’t be trusted. I’m actually surprised they still get enough traffic to be sustainable.
Same. Yelp is for finding pics of menus and food. Googling " restaurants reddit" is for finding good places to go.
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#7somehow tabelog seems pretty legit compared to yelp. maybe there are issues in the japanese bubbles idk about and cant participate in. but on a trip to japan following that site led me to some amazing meals. Some of these problems seems like the cause is because its hard to complain in person. I guess we all get labeled "karens" now for showing any kind of negative feedback in person, so we just suck it up and never…
You're correct on this. Tabelog users center hard around 3 stars which is considered the real average. Users on sites like Yelp and Google Maps skew toward an average of 4.5 or 5 for what is considered a standard experience. This makes it extremely difficult to sort for places that are extraordinary because everyone keeps rating the max amount of stars by default. Same problem on Amazon. It doesn't really help to onl…
I would disagree that the issue in Yelp and Google is that folks skewed to the right in their ratings - my experience has been that if a restaurant has 4.5+, it’s a safe bet. There’s literally no more information you can glean from google. Perhaps the number of votes but even that is not absolute. You have to depend on other sources for any more indication that it’s a good place. My go to source is Reddit. If I go to that city’s subreddit and I can’t find that restaurant mentioned it’s likely not mind blowing.
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#8I guess I’m in the minority, but I can’t remember the last time I used Yelp to find restaurants. It’s been obvious for years (it feels like at least 10, maybe more) that they can’t be trusted. I’m actually surprised they still get enough traffic to be sustainable.
I stopped using them because they became unreliable. They turned pay to play into an art. Can't trust them at all
They turned into an online version of the mob. Pay them and they'll take care that your bad reviews are gone. Don't pay and risk getting a few extra bad reviews
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#9Can we either remove the subtitle that’s not in the article or s/affect/effect?
Re: Everybody gets a star: Yelp's effect on restaurants and reviews
#10Earlier quoted context omitted.
You're correct on this. Tabelog users center hard around 3 stars which is considered the real average. Users on sites like Yelp and Google Maps skew toward an average of 4.5 or 5 for what is considered a standard experience. This makes it extremely difficult to sort for places that are extraordinary because everyone keeps rating the max amount of stars by default. Same problem on Amazon. It doesn't really help to onl…
I would disagree that the issue in Yelp and Google is that folks skewed to the right in their ratings - my experience has been that if a restaurant has 4.5+, it’s a safe bet. There’s literally no more information you can glean from google. Perhaps the number of votes but even that is not absolute. You have to depend on other sources for any more indication that it’s a good place. My go to source is Reddit. If I go to…
My point is we're different types of users, or our expectations are different. "A safe bet" is not 4.5 stars to me, it's 3 stars because average restaurants should be safe bets. I believe anything 4.5+ should be home runs because I'm putting faith in the score of the restaurant actually having more meaningful information embedded in it. Unfortunately this is not the case because American sites think anything 3.5 and below is automatically shit or something will go horribly wrong. I keep going to 4.4+ restaurants on Google Maps which are actually ~3.2 on Tabelog, but when I go to a 4.2+ on Tabelog I know for sure this is a top-tier restaurant and this has never failed.