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AWS Operational issue – Multiple services in us-east-1

health.aws.amazon.com

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Re: AWS Operational issue – Multiple services in us-east-1

#6
It seems to have cascaded from AWS Kinesis...

[03:59 PM PDT] We can confirm increased error rates and latencies for Kinesis APIs within the US-EAST-1 Region. We have identified the root cause and are actively working to resolve the issue. As a result of this issue, other services, such as CloudWatch, are also experiencing increase error rates and delayed Cloudwatch log delivery. We will continue to keep you updated as we make progress in resolving the issue.

39 affected services listed:

AWS Application Migration Service

AWS Cloud9

AWS CloudShell

AWS CloudTrail

AWS CodeBuild

AWS DataSync

AWS Elemental

AWS Glue

AWS IAM Identity Center

AWS Identity and Access Management

AWS IoT Analytics

AWS IoT Device Defender

AWS IoT Device Management

AWS IoT Events

AWS IoT SiteWise

AWS IoT TwinMaker

AWS License Manager

AWS Organizations

AWS Step Functions

AWS Transfer Family

Amazon API Gateway

Amazon AppStream 2.0

Amazon CloudSearch

Amazon CloudWatch

Amazon Connect

Amazon EMR Serverless

Amazon Elastic Container Service

Amazon Kinesis Analytics

Amazon Kinesis Data Streams

Amazon Kinesis Firehose

Amazon Location Service

Amazon Managed Grafana

Amazon Managed Service for Prometheus

Amazon Managed Workflows for Apache Airflow

Amazon OpenSearch Service

Amazon Redshift

Amazon Simple Queue Service

Amazon Simple Storage Service

Amazon WorkSpaces

Re: AWS Operational issue – Multiple services in us-east-1

#8
post #6

It seems to have cascaded from AWS Kinesis... [03:59 PM PDT] We can confirm increased error rates and latencies for Kinesis APIs within the US-EAST-1 Region. We have identified the root cause and are actively working to resolve the issue. As a result of this issue, other services, such as CloudWatch, are also experiencing increase error rates and delayed Cloudwatch log delivery. We will continue to keep you updated a…

44 services are showing as affected now, and AWS IoT Analytics, AWS IoT TwinMaker, and Amazon Elastic MapReduce are showing as Resolved.

Re: AWS Operational issue – Multiple services in us-east-1

#9
My guess is this is all due to CloudWatch logs putlogevents failures.

By default a docker container configured with awslogs runs in "blocking" mode. As logs get logged, docker will buffer them and push to CloudWatch logs frequently. In case the log stream is faster than what the buffer can absorb, stdout/stderr get blocked and then the container will freeze on the logging write call. If putlogevents is failing, buffers are probably filling up and freezing containers. I assume most of AWS uses it's own logging system, which could cause these large, intermittent failures.

If you're okay dropping logs, add something like this to the container logging definition:

  "max-buffer-size": "25m"
  "mode": "non-blocking"
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