Dear Heroku: Quit blaming all of us when you fail. Do this instead…
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Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#2Wow, didn't know that (don't use Heroku). Good article. Good solution.
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#3It may be difficult from a platform for them to tell where the outage is exactly.
Also I don't think they should tell everyone heroku is hosting it so I don't think that is a good solution.
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#4They ought to create an interface for serving up a custom 500 error page.
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#5We know when Heroku is down cause our emails from client's app drown our inboxes, and our clients get pounded by their clients.
I think it would be ideal to allow you to customize these messages to make things easier, but I can't imagine the infrastructure they would need to have in place to support this.
The option presented by the article is lot simpler.
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#6What if the problem only affects a subset of users? Then wouldn't any application errors for unaffected users (e.g. a typo in code) say it is Heroku's fault when it really isn't?
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#7[deleted]
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#8Heroku has a mechanism for displaying custom error and maintenance pages, served off of S3.
https://devcenter.heroku.com/articles/error-pages#customize_...
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#9It may be difficult from a platform for them to tell where the outage is exactly. Also I don't think they should tell everyone heroku is hosting it so I don't think that is a good solution.
re your second point: Yeah I pondered that, and they could make the "ooops" more generic. However, we freely talk about being on Heroku since by and large it seems to engender customer confidence. And it's exactly a secret since the dns will point to proxy.heroku.com after all.
Re: Dear Heroku: Quit blaming all of us when you fail. Do this instead…
#10They ought to create an interface for serving up a custom 500 error page.
You mean like this? https://devcenter.heroku.com/articles/error-pages#customize_...