Jira Cloud bug prevents users from typing in text fields

#1

Post by 8bitchemistry » Tue, May 14, 2024, 1:30 AM UTC

Jira Cloud bug prevents users from typing in text fields
jira-software.status.atlassian.com

Re: Jira Cloud bug prevents users from typing in text fields

#2

Post by samuria » Tue, May 14, 2024, 1:38 AM UTC

We've had 8 IT support cases opened this morning from people who thought their keyboards were broken.

Re: Jira Cloud bug prevents users from typing in text fields

#3

Post by 8bitchemistry » Tue, May 14, 2024, 1:43 AM UTC

samuria wrote: post #2

We've had 8 IT support cases opened this morning from people who thought their keyboards were broken.

Agreed - I had to ask somebody else in the office to confirm they were seeing the same thing.

You would think this is the sort of thing that Atlassian could catch in test? Pretty fundamental, adding text.

Re: Jira Cloud bug prevents users from typing in text fields

#4

Post by e2021 » Tue, May 14, 2024, 2:01 AM UTC

Its possible to copy/paste text in at least. Seems to allow a single keystroke, then the text field looses focus and goes into 'shortcut' mode

Re: Jira Cloud bug prevents users from typing in text fields

#5

Post by torunar » Tue, May 14, 2024, 7:00 AM UTC

8bitchemistry wrote: post #3

samuria wrote: post #2

We've had 8 IT support cases opened this morning from people who thought their keyboards were broken.

Agreed - I had to ask somebody else in the office to confirm they were seeing the same thing. You would think this is the sort of thing that Atlassian could catch in test? Pretty fundamental, adding text.

When it comes to Jira, I’m not sure developers are in control at all. It’s a beast with its own will, and it devours itself.