The Experience Economy
cdixon.org
The Experience Economy
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Re: The Experience Economy
#2Re: The Experience Economy
#3I thought this was going to be about how you need varying levels of experience to get a job, sometimes unreasonably. Which got me thinking: that's a social problem that maybe one of these left-field startups could solve. Provide a service which gets young people 'experience' to put on their CV for when the graduate and start looking for work. I guess what it would amount to is internship/apprenticeship arbitrage.
Re: The Experience Economy
#4>>It is no coincidence that interaction design is replacing technical prowess as the primary competency at startups. People who create great experiences will be the most valuable to startups, and startups that create great experiences will be the most valuable to users.
That's conclusion is a step too far from the majority of the post. Usability is the most important differentiator when all technology is adequate, but when it is not the fact that the technology exists is most important.
Though I mean most social media, and even things like Heroku and Parse is about experiences, but real technology startups like Planetary Resources or Google care most about technical prowess.
Edit: I just find it somewhat annoying that this article leaps from "startups choose to innovate in experiences instead of technology" to "experiences matter more than technology".
Re: The Experience Economy
#5This blog post seems a bit lazy, and lacking in true references (a link is better than nothing but still isn't a great way to cite a source). It raises a good point, but I'd much rather read an article or book that used proper references and made a stronger point. I think the book that kawera linked to might do that.
Re: The Experience Economy
#6This blog post seems a bit lazy, and lacking in true references (a link is better than nothing but still isn't a great way to cite a source). It raises a good point, but I'd much rather read an article or book that used proper references and made a stronger point. I think the book that kawera linked to might do that.
Agreed, it's missing context.
My graduation thesis was around this subject. The book "The Experience Economy" by Pine & Gilmore is a great start and generally regarded as the origin for the idea of experiences as products: http://www.amazon.com/The-Experience-Economy-Theater-Busines...
A couple interesting articles:
http://www.experience-economy.com/wp-content/UserFiles/File/...
http://www.adaptivepath.com/uploads/documents/apr-005_busine...
Re: The Experience Economy
#7[deleted]
Re: The Experience Economy
#8This blog post seems a bit lazy, and lacking in true references (a link is better than nothing but still isn't a great way to cite a source). It raises a good point, but I'd much rather read an article or book that used proper references and made a stronger point. I think the book that kawera linked to might do that.
Agreed, it's missing context. My graduation thesis was around this subject. The book "The Experience Economy" by Pine & Gilmore is a great start and generally regarded as the origin for the idea of experiences as products: http://www.amazon.com/The-Experience-Economy-Theater-Busines... A couple interesting articles: http://www.experience-economy.com/wp-content/UserFiles/File/... http://www.adaptivepath.com/uploads/do…
Well, I would argue that this performance based view has been at least around since Goffman's "The presentation of the self in evereryday life". Management research has already been paying close attention to this subject by the strategy-as-practce research approach, not to mention critical management/organization research. But this is definitely an exciting area with very interesting work coming of of that direction.
Re: The Experience Economy
#9If I get the drift of the article, then I'd say Rejection Therapy http://rejectiontherapy.com is a good example of a thoroughly experiential product (moreso than say a movie you just watch).
Perhaps it'll be an industry of experiential entertainment that will provide real alternative to Hollywood and the MPAA.
Re: The Experience Economy
#10I like Chris' writing, but putting aside from the (pretty > prowess)? argument, I don't feel he has correctly mapped cause to effect here.
The reason that UX has become more critical for certain classes of software is because (a) consumers rather than business have become the predominant driver of spending for desktop computers over the last 15 years, and (b) because the web and app stores removed distribution and sales channels as competitive advantages, leaving price and experience.
Product design is now more important, sure, but it's because the playing field has been flattened and because more consumers are buying. NOT because of some broader macroeconomic trend that can be applied to all markets.