Fix Radar or GTFO
marco.org
Fix Radar or GTFO
1–10 of 36 posts
Re: Fix Radar or GTFO
#2We (my company) have filed quite a few radar bug reports, including one quite serious flaw (account passwords being sent across a network in plaintext serious). We never heard a squeak back. We never know if they have, or will ever be fixed in a future release.
Some of these bugs affect our software critically, but we're completely in the dark about whether we should invest serious time and energy into providing our own workaround or leave it as it'll be fixed in the next Mountain Lion Preview.
This lack of communication is one of the worst things about being an Apple developer, and I fully support the community's efforts to try and persuade them to do better.
Re: Fix Radar or GTFO
#3If you file a bug report on Radar, unless you know someone at Apple who you can give the Report ID to, it is unlikely to be dealt with quickly. Seems like they don't have a dedicated team overlooking it.
Re: Fix Radar or GTFO
#4Why would Apple want to "fix" Radar? It seems to meet _their_ requirements quite well:
- Developers have a place that they can report things which is industry best practice
- They don't need to put in as much money to staffing it
If it's a big enough issue then they'll hear about it through other channels.
(EDIT: formatting)
Re: Fix Radar or GTFO
#5"Fix Radar or... Carry on making large sums of money regardless."
Developers aren't their primary concern. Look at Xcode for crying out loud (and wonder at its magical ever-crashing nature).
Re: Fix Radar or GTFO
#6I don't this is specifically an Apple issue either, I've filled bug reports on quite a few different projects (mostly open source) including at least one that's a full application framework and rarely do they ever move into 'confirmed' or 'accepted' status.
The entire reason of letting people add bugs is that they can be tracked, if the submitter can't track it then why would they want to add it? If you can't see a perceived benefit then you're going to lose interest in reporting the bugs which in the long term is bad for the overall package.
Re: Fix Radar or GTFO
#7I don't this is specifically an Apple issue either, I've filled bug reports on quite a few different projects (mostly open source) including at least one that's a full application framework and rarely do they ever move into 'confirmed' or 'accepted' status. The entire reason of letting people add bugs is that they can be tracked, if the submitter can't track it then why would they want to add it? If you can't see a p…
Agreed. When I would Google about Windows / Visual Studio problems, I would get an instant feeling of futility when the "connect.microsoft.com" page design appeared. I don't think I ever saw a conclusion that wasn't a generic "we'll consider this for the future" or "won't fix" type thing.
Re: Fix Radar or GTFO
#8I don't this is specifically an Apple issue either, I've filled bug reports on quite a few different projects (mostly open source) including at least one that's a full application framework and rarely do they ever move into 'confirmed' or 'accepted' status. The entire reason of letting people add bugs is that they can be tracked, if the submitter can't track it then why would they want to add it? If you can't see a p…
I believe that at a certain size of the project you will get more incoming bugs than you can handle. Doesn't matter if it's closed/open source, who the users are or anything else. It's just a matter of the number of users / size of QA.
Basically over some threshold you'll get conflicting behaviour expectations, duplicates formulated differently so they cannot be linked, QA finding more tiny issues in every release than bugfixes going in, etc. At least that's what I've seen so far from both open and closed projects.
(wxWidgets still takes the cake, asking me if the bug still exists after ~8 years since initial report)
Re: Fix Radar or GTFO
#9This has been solved already:
http://openradar.appspot.com
If you file a new bug with Apple, publish it here as well. No more black hole, you can see what others have already posted. You can even see what duplicates are about (if the original bug was also at open radar).
Re: Fix Radar or GTFO
#10"Fix Radar or... Carry on making large sums of money regardless." Developers aren't their primary concern. Look at Xcode for crying out loud (and wonder at its magical ever-crashing nature).
XCode has never crashed for me in 3+ years.
Your project is corrupt. You're doing something wrong. Look to a professional for assistance with your IDE.