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What is the worst SaaS you've ever used?

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Re: What is the worst SaaS you've ever used?

#3

On-premise Jira is always deployed on underpowered hardware, making it an even bigger pain to use than otherwise. Have you ever used ServiceNow? That puts Jira into "shame".

Indeed, Jira is not fit for purpose and ServiceNow is an abomination.

Re: What is the worst SaaS you've ever used?

#5
holy smokes. GA4 is the biggest pile of horse shit I have come across and even though Google is bad in general with UI/UX, GA4 takes the cake when it comes to "could it get any shittier". They took a decent product (UA) and converted into a dumpster fire.

Re: What is the worst SaaS you've ever used?

#6
post #4

only saw the headline, then started typing... then you wrote it yes Jira The UX is horrendous

I've only used Jira and Rally. And Jira felt miles better than Rally. It was a little busy yes, but it was more intuitive in parts. Rally just felt like a pain to use.

Re: What is the worst SaaS you've ever used?

#8
post #5

holy smokes. GA4 is the biggest pile of horse shit I have come across and even though Google is bad in general with UI/UX, GA4 takes the cake when it comes to "could it get any shittier". They took a decent product (UA) and converted into a dumpster fire.

A lot of people are listing good examples of pieces of software that were always bad. Some software just starts bad and becomes the incumbent and stays bad. But Google Analytics' regression in GA4 is just unfathomable.

It's actually impossible to overstate just how much of a regression GA4 was to its predecessor.

I'm not aware of a single piece of software that regressed the way this one did.

Google Analytics was an absolute delight and they just threw it away. I would _love_ to hear the internal politics that lead to this and the usage/satisfaction metrics that they are looking at - there has a to be a reason it happened.

Re: What is the worst SaaS you've ever used?

#9
post #4

only saw the headline, then started typing... then you wrote it yes Jira The UX is horrendous

I've only used Jira and Rally. And Jira felt miles better than Rally. It was a little busy yes, but it was more intuitive in parts. Rally just felt like a pain to use.

for me I prefer trello
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