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Memory and new controls for ChatGPT

openai.com

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Re: Memory and new controls for ChatGPT

#2
I love this idea and it leads me to a question for everyone here.

I've done a bunch of user interviews of ChatGPT, Pi, Gemini, etc. users and find there are two common usage patterns:

1. "Transactional" where every chat is a separate question, sort of like a Google search... People don't expect memory or any continuity between chats.

2. "Relationship-driven" where people chat with the LLM as if it's a friend or colleague. In this case, memory is critical.

I'm quite excited to see how OpenAI (and others) blend usage features between #1 and #2, as in many ways, these can require different user flows.

So HN -- how do you use these bots? And how does memory resonate, as a result?

Re: Memory and new controls for ChatGPT

#3
post #2

I love this idea and it leads me to a question for everyone here. I've done a bunch of user interviews of ChatGPT, Pi, Gemini, etc. users and find there are two common usage patterns: 1. "Transactional" where every chat is a separate question, sort of like a Google search... People don't expect memory or any continuity between chats. 2. "Relationship-driven" where people chat with the LLM as if it's a friend or colle…

Personally, I always expect every "conversation" to be starting from a blank slate, and I'm not sure I'd want it any other way unless I can self-host the whole thing.

Starting clean also has the benefit of knowing the prompt/history is in a clean/"known-good" state, and that there's nothing in the memory that's going to cause the LLM to get weird on me.

Re: Memory and new controls for ChatGPT

#4
On MS Copilot

> Materials-science company Dow plans to roll out Copilot to approximately half of its employees by the end of 2024, after a test phase with about 300 people, according to Melanie Kalmar, chief information and chief digital officer at Dow.

How do I get ChatGPT to give me Dow Chemical trade secrets?

Re: Memory and new controls for ChatGPT

#5
OpenAI's terminology and implementations have been becoming increasingly more nonstandard and black box such that it's making things more confusing than anything else even for people like myself who are proficient in the space. I can't imaging how the nontechnical users they are targeting with the ChatGPT webapp feel.

Re: Memory and new controls for ChatGPT

#6
post #4

On MS Copilot > Materials-science company Dow plans to roll out Copilot to approximately half of its employees by the end of 2024, after a test phase with about 300 people, according to Melanie Kalmar, chief information and chief digital officer at Dow. How do I get ChatGPT to give me Dow Chemical trade secrets?

OpenAI says they don't train on data from enterprise customers

Re: Memory and new controls for ChatGPT

#8
post #4

On MS Copilot > Materials-science company Dow plans to roll out Copilot to approximately half of its employees by the end of 2024, after a test phase with about 300 people, according to Melanie Kalmar, chief information and chief digital officer at Dow. How do I get ChatGPT to give me Dow Chemical trade secrets?

OpenAI says they don't train on data from enterprise customers

They say they don't train on:

- Any API requests

- ChatGPT Enterprise

- ChatGPT Teams

- ChatGPT with history turned off

Re: Memory and new controls for ChatGPT

#9
post #7

So, so, so curious how they are implementing this.

I wouldn't be surprised if they essentially just add it to the prompt. ("You are ChatGPT... You are talking to a user that prefers cats over dogs and is afraid of spiders, prefers bullet points over long text...").

Re: Memory and new controls for ChatGPT

#10
post #3
post #2

I love this idea and it leads me to a question for everyone here. I've done a bunch of user interviews of ChatGPT, Pi, Gemini, etc. users and find there are two common usage patterns: 1. "Transactional" where every chat is a separate question, sort of like a Google search... People don't expect memory or any continuity between chats. 2. "Relationship-driven" where people chat with the LLM as if it's a friend or colle…

Personally, I always expect every "conversation" to be starting from a blank slate, and I'm not sure I'd want it any other way unless I can self-host the whole thing. Starting clean also has the benefit of knowing the prompt/history is in a clean/"known-good" state, and that there's nothing in the memory that's going to cause the LLM to get weird on me.

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