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The horror of being a Meta content moderator

english.elpais.com

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Re: The horror of being a Meta content moderator

#4
I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement.

The problem AI cannot solve is it doesn't get sarcasm, and probably never will.

Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival.

They will keep catching flak because of the lack of moderation that enabled 1 genocide so far.

Re: The horror of being a Meta content moderator

#5

I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement. The problem AI cannot solve is it doesn't get sarcasm, and probably never will. Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival. They wil…

What makes HN different from FB? Is it just the scale? You see stupid stuff posted here. You even see things get flagged fairly quickly. Crowdsourced moderation. But I can't imagine that would work for FB. Is it that there's literally no bar when it comes to who can post what on FB? Whereas on HN there's a bar, and often the bar is dictated by the nature of the post itself (popular topic vs some niche where only a small subset will comment anything).

StackOverflow and all the other Overflow sites also crowdsourcing moderation, but there you get you question getting flagged because you didn't look hard enough or your question is too similar to one asked 8 years ago.

There's also tons of niche forums where maybe a few dozen or a few hundred people visit and participate. They likely get some spam, but never really the type of stuff you see (in my case hear about) on FB.

Another extreme example maybe 4chan. Some boards of course are filled with stupid people, but others are quite tame. Such as stark difference on just one site.

Re: The horror of being a Meta content moderator

#6
post #5

I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement. The problem AI cannot solve is it doesn't get sarcasm, and probably never will. Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival. They wil…

What makes HN different from FB? Is it just the scale? You see stupid stuff posted here. You even see things get flagged fairly quickly. Crowdsourced moderation. But I can't imagine that would work for FB. Is it that there's literally no bar when it comes to who can post what on FB? Whereas on HN there's a bar, and often the bar is dictated by the nature of the post itself (popular topic vs some niche where only a sm…

I think one difference is on facebook you can choose who sees your posts. Whereas on hackernews everything is public to everyone. Inevitably by accident or by deliberate choice some facebook communities won't end up with enough people willing to perform the community moderation role, at least not to the standard that facebook needs moderation to be done.

Re: The horror of being a Meta content moderator

#7
post #5

I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement. The problem AI cannot solve is it doesn't get sarcasm, and probably never will. Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival. They wil…

What makes HN different from FB? Is it just the scale? You see stupid stuff posted here. You even see things get flagged fairly quickly. Crowdsourced moderation. But I can't imagine that would work for FB. Is it that there's literally no bar when it comes to who can post what on FB? Whereas on HN there's a bar, and often the bar is dictated by the nature of the post itself (popular topic vs some niche where only a sm…

[deleted]

Re: The horror of being a Meta content moderator

#8
If you are not cut out for this kind of job, why don't you just leave? I don't understand, making all this big fuss, with medical leaves, suing the company, etc. Taking advantage of the fact that it's extremely hard to fire someone in Spain.

Re: The horror of being a Meta content moderator

#9
post #5

I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement. The problem AI cannot solve is it doesn't get sarcasm, and probably never will. Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival. They wil…

What makes HN different from FB? Is it just the scale? You see stupid stuff posted here. You even see things get flagged fairly quickly. Crowdsourced moderation. But I can't imagine that would work for FB. Is it that there's literally no bar when it comes to who can post what on FB? Whereas on HN there's a bar, and often the bar is dictated by the nature of the post itself (popular topic vs some niche where only a sm…

> Crowdsourced moderation. But I can't imagine that would work for FB.

its used to work. incredibly well, in fact, but only for the first few years or so

back when your entire feed was just the contents of your friends list, if one of those 'friends' starts posting things that get a little too crazy, you could unfriend them in two clicks, from the same dialog as the post itself, and you wouldnt have to worry about it ever again

try to unfriend an ad or 'promoted content' tho haha

Re: The horror of being a Meta content moderator

#10
post #5

I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement. The problem AI cannot solve is it doesn't get sarcasm, and probably never will. Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival. They wil…

What makes HN different from FB? Is it just the scale? You see stupid stuff posted here. You even see things get flagged fairly quickly. Crowdsourced moderation. But I can't imagine that would work for FB. Is it that there's literally no bar when it comes to who can post what on FB? Whereas on HN there's a bar, and often the bar is dictated by the nature of the post itself (popular topic vs some niche where only a sm…

> What makes HN different from FB? Is it just the scale?

The userbase.

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