Retired teacher's pension stopped as provider refuses to believe she is not dead
1–10 of 162 posts
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#2Sounds like garbage software
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#3> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link. Sounds like garbage software
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#4> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link. Sounds like garbage software
That's just so typical of the newfangled digital bureaucracy: it's far easier to change the workflow than it is to fix the software.
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#5Unfortunately the reality is that technology uses us and makes us do things we normally would consider stupid.
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#6> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link. Sounds like garbage software
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#7> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link. Sounds like garbage software
I love how an obvious bug that should have led to a rejection of the delivery of the system - or an emergency fix as per the support requirements these large contracts always come with - has instead transformed into official DfE policy. That's just so typical of the newfangled digital bureaucracy: it's far easier to change the workflow than it is to fix the software.
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#8> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link. Sounds like garbage software
Once the person has provided proof once it is the DfE's problem to keep track of that and there is no obligation to keep providing it.
At some point, to keep asking to prove something 'or else' may be construed as harassment in addition to being idiotic.
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#9> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link. Sounds like garbage software
Re: Retired teacher's pension stopped as provider refuses to believe she is not dead
#10Ideally we should using technology to do what we intend to do. Unfortunately the reality is that technology uses us and makes us do things we normally would consider stupid.