IPhone App disappeared

#1

Post by theambiapps » Fri, Apr 27, 2012, 1:37 PM UTC

I released my first iPhone app to AppStore today. After waiting for an hour, it was on the app store, so I submitted the iTunes URL to all review sites and reviewers. All of sudden, the app just disappeared from the store!

This is the iTunes URL : http://itunes.apple.com/us/app/outliner7/id520827199?ls=1&mt=8

And website: http://wwww.ambiapps.com/outliner7.html

Re: IPhone App disappeared

#2

Post by Aqua_Geek » Fri, Apr 27, 2012, 2:09 PM UTC

Did you check iTunes Connect? Are there any details/explanation there?

Re: IPhone App disappeared

#3

Post by ryanpetrich » Fri, Apr 27, 2012, 2:09 PM UTC

Corrected website link: http://www.ambiapps.com/outliner7.html

Re: IPhone App disappeared

#4

Post by zimpenfish » Fri, Apr 27, 2012, 2:25 PM UTC

If I follow the iTunes link, it says "this is not available in the UK store but it is in the US store".

Re: IPhone App disappeared

#5

Post by theambiapps » Fri, Apr 27, 2012, 2:37 PM UTC

zimpenfish wrote: post #4

If I follow the iTunes link, it says "this is not available in the UK store but it is in the US store".

It said it is not available in US Store for me! Anyway, it is strangely back now. I sent a support request to Apple using iTunes Connect. Not sure why it happened!

Re: IPhone App disappeared

#6

Post by theambiapps » Fri, Apr 27, 2012, 2:40 PM UTC

Aqua_Geek wrote: post #2

Did you check iTunes Connect? Are there any details/explanation there?

I did. I kept refreshing iTunes Connect and it didn't give me any new information. I clicked on the appstore link and it just said that this app is not available in US App Store. Strangely, it is back now. I hope it stays alive when someone reviews the app! Lesson No.2782 : Wait for sometime before sending out link to reviewers.

Re: IPhone App disappeared

#7

Post by Aqua_Geek » Fri, Apr 27, 2012, 5:04 PM UTC

theambiapps wrote: post #6

Aqua_Geek wrote: post #2

Did you check iTunes Connect? Are there any details/explanation there?

I did. I kept refreshing iTunes Connect and it didn't give me any new information. I clicked on the appstore link and it just said that this app is not available in US App Store. Strangely, it is back now. I hope it stays alive when someone reviews the app! Lesson No.2782 : Wait for sometime before sending out link to reviewers.

How long did you wait? It does take some time for things to propagate across the iTunes CDN (though usually it's not very long).

Re: IPhone App disappeared

#8

Post by theambiapps » Sat, Apr 28, 2012, 3:41 AM UTC

Aqua_Geek wrote: post #7

theambiapps wrote: post #6

Earlier quoted context omitted.

I did. I kept refreshing iTunes Connect and it didn't give me any new information. I clicked on the appstore link and it just said that this app is not available in US App Store. Strangely, it is back now. I hope it stays alive when someone reviews the app! Lesson No.2782 : Wait for sometime before sending out link to reviewers.

How long did you wait? It does take some time for things to propagate across the iTunes CDN (though usually it's not very long).

After releasing the app in the morning, I waited for half an hour and it appeared in iTunes. I used the link to update my website and posted it to several reviewers. Close to evening, it disappeared, and appeared again in another couple of hours!