Sourcehut: Network Outage

#1

Post by marchukov » Wed, Jan 10, 2024, 1:13 PM UTC

Re: Sourcehut: Network Outage

#2

Post by marchukov » Wed, Jan 10, 2024, 1:13 PM UTC

Issues with our upstream network provider is causing intermittent outages. We are having an issue with our upstream network provider which is causing intermittent outages. We are investigating the issue. (08:50 UTC — Jan 10)

We are unable to reach our emergency NOC. We have been attempting to reach the emergency datacenter operations contacts for the past hour without success; there is an issue with their emergency ticketing system. We will have to wait until their non-emergency line is available, which should be at 9 AM EST (ETA 4 hours). (09:56 UTC — Jan 10)

Re: Sourcehut: Network Outage

#3

Post by cryo » Wed, Jan 10, 2024, 4:24 PM UTC

This is a nice status page, clear and honest progress updates.

Re: Sourcehut: Network Outage

#4

Post by marchukov » Thu, Jan 11, 2024, 9:23 AM UTC

Still ongoing:

"We are preparing a migration. We do not see a near-term resolution being possible with our upstream network provider and we are preparing to restore service from backups in a new installation. It will take a while, but we are all-hands to address the issue."

Re: Sourcehut: Network Outage

#5

Post by myaccountonhn » Thu, Jan 11, 2024, 7:23 PM UTC

Seems the status page is down as well?

edit: Actually seems Codeberg is down too!

Re: Sourcehut: Network Outage

#6

Post by kaathewise » Thu, Jan 11, 2024, 7:58 PM UTC

myaccountonhn wrote: post #5

Seems the status page is down as well? edit: Actually seems Codeberg is down too!

The Sourcehut status page was hosted on Codeberg